Kim Huang
Cloud Managed Services Div. Director
Taipei City, Taiwan
With more than 10 years of management experience in IT and maintenance and operation, he is currently the director of Nextlink Technology Managed Services, responsible for multi-cloud Managed Services, providing one-stop services from planning and construction to maintenance and operation.
During the tenure, the team gradually expanded from the original 4 to a 12-person team.
Introduced ITIL 4 and SRE functions to improve the ability and service quality of the entire team.
Skill & Abilities
- Linux/Windows Server
- Project Management
- Hybrid Cloud/Multi-Cloud Solution
Certification
- ITIL v4 Foundations Certified
- AWS Certified Solutions Architect – Professional
- Google Cloud Professional Cloud Architects
Work Experience
Director of Cloud Managed Services and IT Div.
Nextkink Technology • Jul 2019 - Present
- As technical support for comprehensive Cloud solutions, helping solve customers’ multi-cloud problems.
- As a technical account manager for partial enterprise customers, be the 24/7 technical contact window.
- Design a centralized monitoring system and event route system for event management.
- Design MSP Service according to the ITIL framework.
- Lead OPS Team transferred to SRE Team.
- Lead IT, Project Team.
Associate Manager
JFI Games • 2017 - Jun 2019
- Plan and maintain the company's game service architecture and transition to AWS.
- Manage IT services inside and outside the company.
- Build a ticket system to improve support services.
Sr. System Engineer
茂為數位科技（OMG） • 2014 - 2017
- Game service operation and maintenance
- AWS Project and Architecture Planning
- Server Architecture Planning
- IT Service Management and Execution
- IDC management and maintenance
Support Engineer Team Leader
鼎新電腦 • 2006 - 2014
- Customer Support
- Lead IT outsourcing service team.
