Shree Menon

Shree Menon Student 

London (N11) 

[email protected]

07818947628 

Skills


Speak 3 languages 

  • English is my First language (8.0/9.0 in IELTS exam [2015]).
  • Understand, speak and write Bahasa Malaysia (6/10).
  • Understand and can speak basic Malayalam (5/10). 

Certificates

Leadership Foundations: Leadership Styles and Models

Communicating Across Cultures

Customer Service Operations


Experience

December 2020 - December 2021| Breyer Group of Colleges - Digital Marketing Executive

  • Handling new students, partnering companies and NGOs. 
  • Department head. Organized the college staff whenever necessary to run online campaigns. 
  • Managing the online presence of the college groups. 
  • Managing and allocating budgets for social media and website updates.
  • Setting up and implementing advertising campaigns across all online platforms. 

NOVEMBER 2018 - JUNE 2019| UOB Center of Excellence - Senior Officer

  • Placed in inbound calls
  • Became confirmed staff and was upgraded to the correspondence department within 3 months, and was frequently requested to do outbound calls as well as telemarketing.
  • I was fast learner at this job, and received certificate for reaching above and beyond target in my training batch. 
  • Resigned to further explore growth opportunities in a field that I am more interested in. 
  • I learned how to speak to people that were flustered and often angry. On most occasions I managed to calm them down. I also learnt to problem solve while actively listening to upset customers. I understood that while speed matters, quality also matters. 

SEPTEMBER 2015 - JUNE 2016| Writtle University College - FE Students Union Officer 

  • Voted in by the students to safeguard their extracurricular interests during their education. 
  • I was the liaison between the students and universities managers.
  • Required to write reports and proposals to pitch at monthly meetings between the Students Union and the University board of directors. 
  • Marketed all of the university events to all of the students in order to ensure maximum engagement. 

SEPTEMBER 2015 - JUNE 2018| Live Dosa, Chelmsford - Waitressing

  • Volunteered here while doing my degree in Writtle College. 
  • Wrote Menu descriptions. 
  • Was also kitchen barker, runner, and barman when necessary (Utility Worker).
  • Was involved with the Digital Marketing team to expand and grow the family run business. 
  • Left to complete studies, and return to Malaysia

SEPTEMBER 2014 - MAY 2015 | Titchmarsh Centre, Writtle College - Animal Manager

  • Looked after Animals as part of diploma programme. 
  • Managed the well being of all animals which included, livestock, birds, reptiles, small animals (rats, rabbits, ferrets, chinchillas, hedgehogs, guinea pigs and more), and aquatic animals.  

FEBRUARY 2014 - APRIL 2014 | Coldstorage, Wangsa Walk - Cashier 

  • Worked here for two months during the festival season in Malaysia.  
  • Left to further education.

3 MONTHS A YEAR FROM 2010 UNTIL 2013 | KLAP Theaters, Malaysia

  • Front house Manager and Head Usherer for my KLAP Theaters.  
  • Assisted with ticketing, and ushering during theater productions. 
  • Sometimes acted in the shows and I’ve also been the assistant stage manager

TWICE A YEAR, FROM 2011 - 2013 |National Zoo, Malaysia - Volunteer

  • Volunteered as much as i could, before I left to further my education in England. 
  • I learnt a lot of new things about the animal industry, within Malaysia while volunteering here.  


Education

JUNE 2022 - Now | University of East London - MBA Digital Marketing

  • Studying here to sharpen my self thought skills, and widen my area of expertise. 

SEPTEMBER 2015 - MAY 2018 | Writtle College, Chemlsford - BSc (Hons) Animal Management

  • FE Recreational Officer in the Student Union (2015 - 2016). 
  • Captain of the Womans Rugby Team (2015 - 2017). 
  • Writtle representative Game Finder for the Rugby Football Union (2015 - 2018). 
  • Treasurer in LGBTQIA+ society (2016 - 2018 )   
  • Hall Representative (2016 - 2017).
  • Played rugby for Chelmsford Woman's rugby team (Chelmsford Bluebirds). Often was a utility player and played all positions on the field depending on availability.

SEPTEMBER 2014 - JUNE 2015 | Writtle College, Chelmsford - Diploma in Animal Management

  • Was part of the Womans Rugby team. 
  • Worked on the Titchmarsh Animal Unit with the animals, during my education. 

JANUARY 2009- DECEMBER 2013 |SMK Taman Melawati, Malaysia - SPM High School Diploma

  • Captain of Basket ball team (2010) | Also played on the Net ball team and the athletics team for long jump and short put. 
  • Head of Drama Team (2012 & 2013) | Joined the drama team when I was 15 (2011), and was the head of props. We went all the way to Nationals and won third place. I then became the head of the team for 2 years (2012 &2013). We won second (2012) and third place (2013). After I graduated highschool, I was called back to train the team (2014-2018). I managed to take the teams to the State championships.
  • President of English Club (2013) | Part of the committee board for 2 years (2011-2012), before becoming the President in 2013. 
  • Part of the Committee Board of the St Johns Ambulance Organisation in High School (2011-2013).