Shreyash Rathod

Computer Engineer

Address: Navsari, GJ, 396445                                E-mail[email protected] 

Phone +91 9712012552                                            Twitter: @Shreyash2525


Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in Technical and Software environments. Ready to help the team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work Experience

Customer Supoort Executive

Maxicus (Formally: Kochar tech PVT LTD)

April 2022 - Present


  • Handle calls and emails with inquiries related to courses signed up by customers in timely manner.
  • Respond to multiple calls or emails; gather and verify required information as appropriate.
  • Understand customer’s reason to contact and attempt to provide solution following the specified guidelines.
  • Empathize and use soft skills when customers are facing trouble with the offered services and focus on finding the suitable solution.
  • Gather all required information while working on customer’s reason to contact and update tickets based on the communication or escalate the same to concerned department.
  • Obtain all required information and relay the same to other departments as per the protocol.
  • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
  • Be flexible in an environment by championing and embracing change.


Parul University

 B.Tech in Computer Science & Engineering

2016 - 2019

CGPA - 6.83

N.G.Patel Polytechnic

Diploma in Computer Engineering

2009 - 2013

CGPA - 7.83



  • PHP development
  • C++
  • Word
  • Software Development
  • Performance Optimization
  • Technical Support
  • Customer Relationship Management (CRM)
  • DevOps
  • Project Coordination
  • Agile Methodologies
  • Hardware Troubleshooting
  • Networking Skills
  • Server Maintenance
  • Remote Troubleshooting
  • Arduino Programming

  • Gujarati — Fluent
  • Hindi — Fluent
  • English — Fluent