Schumi Li \ 李佳信

Introduction: personal work experience, position, industry

     Worked as MIS in the localization/translation industry for 10 years, with localization operation environment construction, translation file processing, personal computer software and hardware troubleshooting and maintenance, PC system data transfer, office network environment planning and construction, Software and hardware planning and implementation related to home work, firewall planning, NAS backup and disaster recovery planning and implementation.

     Can plan, take stock of software and hardware requirements, evaluate and execute related inquiry and construction, such as: ADOBE Creative Cloud, Microsoft 365 series, etc. Brand or assemble computers, network equipment, various servers, and UPS.

Have good system analysis ability, can accurately understand user needs and convert them into development specification documents, and have many years of single-person on-prem operation and planning ability.

Management experience

    During the Ultra localization period, also served as the team leader of the proofreading team, responsible for the proofreading schedule, quality control, internal manpower coordination and control, newcomer training, etc. of the client project. Enterprises such as Acer, BenQ, Qsida, ViewSonic, HTC, Synology, QNAP and many more.

Special experience

    During the Ultra localization period, I have also experienced the revision of the ERP system and played the role of system analysis, effectively transforming the needs of users into specifications, so that program developers can effectively develop according to the needs of users.

    During the period of Kaifu Digital Marketing Co., Ltd., complete office construction planning for the newly established subsidiary, from network infrastructure, telephone switchboard system, to find manufacturers in a short period of time, compare prices, issue contracts, and complete the construction. , When the office changes location, it can effectively complete the network structure conversion in a short time, reducing the impact caused by the office location change.

    In 2021 and 2022, when the  Covid-19 pneumonia epidemic has recently expanded, it has also planned software and hardware solutions for WFH solutions, through various software and hardware services to reduce the risk of co-infection, and reduce the impact and impact of the epidemic on the company's operations.

    When stationed in Astellas, also has the experience and ability of single-person station maintenance, correspondence and phone calls with foreign companies, and can effectively communicate and report progress in handling information requests and projects from the Japanese headquarters. When it's needed to contact foreigner vendors to deal with service errors or report problems, can also report problems and communicate through online meetings to solve problems encountered by customers.

  After leaving the Diamension in July 4th 2022, I got a Senior IT Field Engineer offer from Asurion and on-board in August 1st 2022. Managing IT hardware, networks, and system issues. Also, start to join business projects. Help Asurion and business partner to make the project go-live without major issues.


Language Proficiencies:

Chinese (Native)

English (Intermediate)

Japanese (Basic)


OS & Server skills:
Centos, Windows, Hyper-V, VMware.

Software skills:
Acronis Cyber Backup, Trados, Sdlx, SDLStudio, Office 365 Series, IP Guard. SoftEather VPN.

Network Hardware:
Cisco Switch, Fortigate Firewall, Synology NAS, PC, Aruba APs.

  Taipei City, Taiwan
Mail: [email protected]

Mobile: +886 911246785 

Professional Experience

Sr. IT Field Engineer •ASURION GREATER CHINA COMPANY LIMITED TAIWAN BRANCH (HONG KONG)  

August 2022 - Present
Taipei, Taiwan (CallCenter and HQ)

IT Field issue management.
IT projects planning.with Synnex,  SunFar, Dex and CHT smart devices service. API spec document draft.

Internal and External services maintaince

IT service development assist PM

One-person IT on-prem maintenance capability 

Active attitude and passion for work and colleagues.

。Responsible for daily server and service monitoring, network service monitoring, backup operation confirmation, and receiving and replying to various information related to the APAC and gobal headquarters.

Personal computer and tablet computer environment construction, information equipment asset management

Communicate with foreign teams by mail and Con-Call


Infra Engineer & Helpdesk  •  Dimension Computer Tech

Apr. 2022 – Jun. 2022  (Taipei, Taiwan)
Stationed in Astellas Pharmacy (JP) Taiwan Taipei HQ

。Responsible for daily server and service monitoring, network service monitoring, backup operation confirmation, receiving and replying to various information related to the Japanese headquarters.

Personal computer and tablet computer environment construction, information equipment asset management

Optimize and update the internal WIKI file database (Microsoft SharePoint)

Firewall related settings and information security assurance, SCOM related alarm troubleshooting and monitoring

Disaster recovery planning and implementation

One-person IT on-prem maintenance capability

Communicate with foreign teams by mail and Con-Call

Networking Engineer & HelpDesk  •  KaiFu Marketing. co. Ltd

Sep. 2018 - Jan 2022 (Taipei, Taiwan)

Server, PC, network equipment, NAS, UPS and other information equipment maintenance, network service setting and management

New office/subsidiary information infrastructure planning and price comparison, contract issuance and acceptance

IP-Guard information security supervision, function setting and record review

Purchasing commercial software authorization control, installation, and troubleshooting

Work-from-home VPN planning, software and hardware service construction and management

NAS system and data backup, disaster recovery

Management Information Systems Specialist  •  Ultra Localization

Sep. 2007 - Aug. 2017 (Taipei, Taiwan)

Computer software and hardware maintenance, working environment establishment

Linux, FreeBSD server, NAS, network device configuration settings

 Proofreading translation documents (English to Chinese, English to Japanese)

Translation document processing and quotation

ERP upgrade system analysis

The leader of the proofreading team, leading about five to seven people, assigns and manages the time schedule of all proofreading projects, translation quality control, and operation process improvement of the company.

 

Degree

2001 - 2005

Jinwen University of Science and Technology

Managent Information System

Contact Information:


  • Mail: [email protected]
  • Mobile: +886 911246785
  • Linkedin: www.linkedin.com/in/schumi-li-66473037