Stan Lee
PMA
Taipei City, Taiwan
A native of Vietnam being born in Ho Chi Minh City, Stan has had the opportunity to travel around and met a lot of people during his adventures and got to understand different cultures and people from all walks of life so that his life experiences have allowed him to grow immensely. He is considered open-minded, inquisitive, willing/eager to learn, and adept which remains the key factor of his growth.
Work Experience
Project Manager • Arches
April 2020 - October 2022
. Manage and lead the 3 researchs and 15 consulting projects including industrial researchs, consumer insight collection commercial due
diligence and etc with international clients Consulting firms : McKinsey, BCG, B&C, Accenture, Deloitte; Investment firms : Snowlake,
Angle capital; Corporates
. Facilitate discussions with the clients to elaborate on the areas of proposed improvements
. Define the problem concisely and hypothesize the proposed solution
. Perform quantitative and qualitative (mainly) analysis to drive the proposed solution
. Quantitative research methodologies include data mining, creating financial models, and performing valuation analysis
. Qualitative research methodologies include performing market research and collecting business intelligence through desktop research, expert interview & survey
. Consolidate the findings from the analysis and present solutions to the client
. Develop and present a plan to implement the recommended changes
. Support the business development activities of the firm such as pursuit development and production of thought papers
Project Management Associate • Arches
June 2019 - April 2020
1. Business Operation
. Research & Analysis : Search and analyze industries/markets throughout Asia by conducting desktop research in order to understand the
requirements of clients Consulting firms : McKinsey, BCG, B&C, Accenture, Deloitte; Investment firms : Snowlake, Angle capital; Corporates and define target Experts for 80 projects and 90 proposals
. Expert Sourcing & Procurement : Procure the right 350 Experts for our clients by leveraging our existing network, custom headhunting/recruiting, and through using other marketing tools
. Conducting Expert Interviews : Conduct 150 interviews & 15 short surveys with Experts to gain quantitative and qualitative insights to be used for report generation or delivered directly to clients; Exceeded KPI with over 140% for the first with more than 20 completed Expert Matching interviews, including 10 C-level executives
. Report Generation & Delivery : Summarize and professionally present data/insights gained from Experts for delivery to the client
2. Corporate & Operational Support
. Support various corporate tasks required by a start-up company
Assistant Manager • Uniqlo
April 2019 - June 2019
. Identified needs of new customers and delivered suitable products, thus increasing customer base in Vietnam
. Increased branch loyalty by providing strong customer service to new and existing financial clients
. Developed and strengthened productive customer relationships
. Handled customer problems and requests with knowledgeable and speedy service
Brokerage Associate • Viet Capital Securities
February 2016 - April 2019
. The following insurance renewals for the company were completed correctly and on time : property, Workers' Compensation, general liability, cargo, aviation, and K. and R. documents
. Responsible for executing 4 plans for M&A, ECM : MWG, VJC, FPT and VNM
. Conducted negotiations to resolve disagreements and misunderstandings to successfully resolve conflicts to the satisfaction of both parties
. Created the scope and requirements for company projects
. Controlled all confidential and proprietary information released to company clients
. Conducted alarm systems demonstrations for customers/clients to illustrate every feature of each system
. Responsible for monitoring various company databases to ensure accuracy of inventory and managed over $2, 480, 000 NAV of 300 individual clients
. Installed, tested, and serviced all alarm systems in order to guarantee the correct functioning
. Increased employees' attendance records from passable to exceptional by emphasizing punctuality and being prepared to start work on arrival
. Paid close attention to customers' concerns and addressed their queries and achieved an exceptional level of customer service
Area Sales Representative • D.B Group
May 2017 - December 2017
. Continuously improved customer service, brand awareness, and company's reputation by providing 20 French fragrance brands like
Diptyque and L'Artisan Parfumeur
. Listened to customer complaints and took measures to eliminate issues or made adjustments to operations resulting in an increase in customer satisfaction
. Assessed performance in each store location to understand market and customer trends and suggest ways to improve sales
. Boosted profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing product turns
. Contacted customers via phone and email to explore connections, offer services, and cement relationships
. Created presentation materials for sales, customer relations, and management purposes
. Made adjustments to sales procedures by tracking customer behavior, market trends, and current market share to realign company goals.
. Increased customer base and retention rates by developing mutually beneficial relationships with clients to promote company loyalty
After school teaching Ho Chi Minh City, Vietnam/Feb 2016 - Agust
2022
. Evaluated 20 high school and university students of achievements and comprehension of course material by administering and scoring class tests and standardized tests.
. Took advantage of various teaching resources and provided remote assistance to students using online learning systems.
. Planned effective lessons according to school district guidelines to prepare students for standardized assessment tests.
. Provided instruction to students in standard subjects, general learning habits, as well as character and social development
. Encouraged students to complete challenging tasks with the objective that they will attack future tasks in the same way and be proud of their accomplishments.
. Prepared lessons and tests to evaluate students' daily work and assignments.
. Taught children of different ages, diverse academic levels, and different backgrounds.
. Used conferences, emails, texts, and phone calls to engage parents and students thereby forming strong relationships.
Volunteer, Food Distribution Center, Cu Chi, Vietnam Cu Chi City, Vietnam/Sep 2016 - till
. Trained 12 new volunteers, helping them develop a strong commitment to community service.
. Helped prepare food and dish out meals to over 100 people per day.
. Planned and organized two successful fundraising events, which raised the food bank over $2, 500 in total.
Education
National Yang Ming Chiao Tung University
Master : Global MBA
2022 - 2024
University of Economics Ho Chi Minh City
Bachelor of International Business
2015 - 2019
Skills
- Comprehension
- Loyalty
- Customer Relationships
- Customer Relations
- Critical Thinking
- Resolve Conflicts
- Demonstrations
- Eager To Learn
- Knowledgeable
- Quick Learner
- Finance
- Research
- Marketing
- Microsoft Office
Languages
- English — Professional
- Vietnamese — Native or Bilingual
- Japanese — Fluent
- Chinese — Intermediate