Steni Joseph

Operations Executive

  Aroor gram panchayat, Kochi, Kerala 688534, India

I want to secure a responsible career opportunity in Logistics field to fully utilize my training,skills and Work experience , while making a significant contribution to the success of the company.

Work Experience

Logistics Trainer   •  Kerala Steds Institute of technology and management

September 2021 - Present

• Design and develop training programs to Students

•Deliver Online and Classroom training sessions

• Providing Career guidance to students

•Moulding my students become a Professional in this field

Warehouse Coordinator   •  Max and Max

May 2021 - August 2021

•Manages warehouse inventory and maintains database.
•Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished products.
•Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse.
•Manages daily flow of finished products by modifying storage space assignments.
•Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
•Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
•Directs forklift drivers to store goods in identified areas.
•Manually handles, repacks, or re stacks pallets of finished product as needed.
•Operates forklift truck as needed.
•Documents all related activities and completes forms and reports.

Operations Executive   •  Amanda Logistics

February 2020 - April 2021

• Responsible for liaising directly with customers & vendors

• Maintaining customers focus on all times and answering to customer’s enquiries by attending Calls & Emails using standard guidelines

• Taking ownership of complaint and queries and proactively following through to resolution

• Maintaining job related MIS

• Ensuring that all customers’ queries are well-investigated and resolved and escalating queries if appropriate to supervisor

• Validating EXIM on regular basis & ensuring the freight rates, vessel schedules, required transportation services etc are given accordingly

• Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost

• Maintain and file all records in accordance with company procedure

• Constantly review working processes with carriers and transport companies to ensure best practices, but also that fees charged are in line with competitors

• Assist the sales team with quotations and client/product knowledge

• Reporting to: Operations Manager

Education

RVS College of Arts and Science

Logistics and Supply Chain Management ,Business Analytics

2018 - 2020

Skills

  • MS Office
  • ERP
  • Logistics Management
  • Logistics Supply Chain
  • Logistics and Transport
  • Inventory Management
  • Analysis & Research
  • Training
  • Transport Management System
  • Export Documentation
  • Shipping documentation

Languages

  • English — Fluent
  • Tamil — Fluent
  • Malayalam — Native or Bilingual
  • Hindi — Beginner
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