A proven track record in accelerating sales growth and delivering top services for multinational companies from a variety of industries, such as FMCG, Cosmetic, Aviation, and Property Management, in various regions, such as South East Asia, Taiwan, and Dubai.
-Growing new incremental business from $0 to US$1.5M
-Expanding existing revenue stream 13+% to total $5M
-Chairman Employee Star Recognitions and Top Sales Performance Awards
Feb. 2021 - Present
Reporting to COO and Director with responsibilities for eCommerce, B2C/B2B development, enterprise account revenue, and growth strategies that are aligned with objectives.
-Successfully generate incremental sales to increase overall revenue by 15% with new product line
-Facilitate cross-departments collaboration and strengthen team works to drive growth strategies
-Developed and executed sales strategies that focus on channel expansion and new segments reach with Mitsukoshi, ELLE, TuanTuan, Shopee, POYA, PChome etc
-Manage direct key account solution selling which increased order revenue to 400millionNT
-Transformed and simplified sales operation process for order management
-Lead and champion go-to-market initiatives for Sharp Face Shield Technology that expanded reseller and enterprise accounts.
Oct. 2016 - Sep. 2020
Managing overall service flow, scheduling, and assigning job responsibility to a team of 7 crews.
-As galley, provided leadership and dispatching jobs to a team of 7 staffs to achieve service level
-Responsible of selling duty-free commercial goods and reaching the sales target
-Received 30+ positive review / feedback cards
-Excellent communication and collaboration skills to resolve service issues
-Ability to work under pressure during emergencies
Jan. 2016 - Sep. 2016
Reaching sales target and contributing to #1 Highest Revenue Chanel Boutique Store in Singapore
-Frequently reach sales target of +150,000SGD per month
-Work with the marketing department and Boutique team in related events
-Creating and implementing a visual merchandising design strategy for attractive store display
Sep. 2012 - Jan. 2016
Integrate operational requirements for station design concept deployment
-Ensure that all projects are delivered on-time, within scope and within budget
-Develop a detailed project plan to monitor and track progress
-Create and maintain comprehensive project documentation
Jan. 2010 - Mar. 2012
Resolved and closed out any outstanding change orders, quality issues or disputes
-Work with stakeholders and clients on delivery and close out of projects
-Manage the commercial success of the project for both client and Jones Lang LaSalle
-Build and maintain positive client relationships
Sep. 2008 - Oct. 2009
-Check cabin before take-off to ensure compliance to safety regulations.
-Provid excellent service to passengers while ensuring their comfort and safety.
-Remain calm and offer assistance to passengers in the event of an emergency.
-Serve passengers professionally, with respect, patience and understanding.