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Stephany Godley

A dedicated and hard-working person with 7 years of extensive skills in the airline industry and 21 years of business management experience. I am eligible to work and live in the UK and am now seeking locally based work to enable a positive work life balance and am happy to travel for biz trip purpose. I have a wide range of people skills, administration experience and am highly organised. I believe I have many transferable skills to suit a role in an inspiring and challenging environment. I am dependable and reliable from past role experience with the ability to use my initiative to problem solve and ensure health and safety in the workplace. I integrate well as part of a team or on my own and would pass an Enhanced DBS clearance.

Key Skills


Administration

  • Reception skill
  • Fast Typing ( 54 WPM 98.8% accuracy )
  • Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE )
  • CRM Management
  • Database Management
  • KashFlow ( Cash Flow Software )
  • Filing & Paper Management
  • Customer Service
  • Equipment Handling
  • Fast Reading
  • Translation & Interpretation

Sales & Marketing

  • Product Knowledge
  • Strategic Prospecting Skills
  • Presentation
  • Project Management
  • Objection Handling
  • Closing Techniques
  • Post-Sale Relationship Management
  • International Travelling Exp.
  • B2B Account Management
  • B2C Retail Exp.
  • Biz SOP Management
  • Phone Survey & Telemarketing


e-Commerce Tool

  • Amazon EU Market B2B
  • Alibaba B2B 
  • PayPal Here 
  • Facebook Fans Page 
  • WhatsApp Biz Solution 
  • SKYPE for Business 
  • Google AdWords
  • Google Drive
  • Microsoft One Drive
  • JoinNet Online Meeting

Certificate

  • Translator Certificate ( ISO9001)
  • RATA Typewriting Certificate
  • EASA Cabin Crew Attestation ( GBR/16/CCTO0004/3201 )
  • ANA Cabin Crew Initial Training 
  • LinkedIn Fast Reading Certificate
  • TOEIC 810 
  • Karate Purple Stripe belt ( 7th gup )
  • First Aid


Personal Quality

  • Computer & Tech-savvy
  • Professionalism 
  • Self-Motivation 
  • Flexibility
  • Intellectual Curiosity 
  • Effective communicator 
  • Positive Attitude Dependability 
  • Team-oriented 
  • Mentoring Abilities


Language

  • 英語 English ( advanced
  • 國語 Chinese Mandarin( native )
  • 台語 Taiwanese ( native )
  • 粵語 Cantonese ( basic
  • 日語Japanese ( basic )

Work Experience & Qualification


Sales & Marketing Manager   Feb 2014 - Oct 2018

( Mecodels Ltd. )

  • Supporting to establish an Eco-based  WW2 plane model kit company with my husband
  • In charge of new air museum POS deployment
  • Sales and marketing and accounting
  • Setting up B2B Amazon Seller Central account
  • Air show organising

EASA Cabin Crew Attestation              Dec 2016

( Skypeople Training Institute )

SME Business Owner             June 2002- Feb 2014

( Cambridge Int. Language Consulting )

  • Marketing English and other language services to both Taiwanese and English-speaking multinationals
  • HR : employee recruitment and staff OJT training 
  • Managing an office of 10-15 staff and over 100 contracted staff from a wide range of countries
  • Managing and balancing the finances 
  • Office management and HR services
  • Negotiating new contracts with high-end businesses and HR managers
  • PR : Public speaking to executives
  • From 2007 managed the business virtually from a physical office to online operation to compete with online trend for tutoring
  • Online conferencing, training and teaching on Home meeting software

Online English Teacher             Jul 2000 - Jun 2002

( Language Schools )

  • Travelling within Taiwan across a radius of around 30 miles teaching English as a foreign language to business executives. 
  • Teaching students aged 15-20 years, adult learners aged 20-50 years and business executives 

TOEIC Certificate                                   Aug 2001

( Test of English for International Communication )
  • Score 810
  • Commercial English

Region Manager                         Jul 1997 - Jul 2000

(  Wan-kuan Aviation Training Institute )

  • Managing a team of 8 people
  • Supporting new graduates to seek airline industry work from pilot, cabin crew to ground staff
  • Managing accounting systems and staff
  • Budget and Accounting control
  • Managing the small HR section including recruitment, training and induction and supervision
  • Marketing and presenting to universities, employers
  • Public speaking to large audiences of especially young graduates

Cabin Crew                                 Jul 1991 - Feb 1997

( EVA Airways )

  • Pre-flight Briefing : duty assignment, flight info. announcement with flight crews
  • Pre-flight Security Check : ensuring EMG equipment location and quantity
  • In-flight Announcement in multiple languages
  • In-flight Safety Check : ensuring passenger safety
  • In-flight Meal Service : offering an excellent cabin crew service of hot food and beverages including serving alcohol
  • In-flight Duty Free Sales
  • Working as part of a highly organised team
  • Providing first aid for ill or injured passengers
  • Carrying out evacuation procedure during emergency
  • Travelling both short domestic and long haul international flight

In-flight Training Certificate   Sep 1991 - Nov 1991

All Nippon Airways Japan )


Graduation Certificate              Jul 1986 - Jun 1991

( Aletheia University AKA Tamsui Oxford College )

  • Electronic Computer Science
  • equivalent to UK University diploma

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