Stephany Godley
A dedicated and hard-working person with 7 years of extensive skills in the airline industry and 21 years of business management experience. I am eligible to work and live in the UK and am now seeking locally based work to enable a positive work life balance and am happy to travel for biz trip purpose. I have a wide range of people skills, administration experience and am highly organised. I believe I have many transferable skills to suit a role in an inspiring and challenging environment. I am dependable and reliable from past role experience with the ability to use my initiative to problem solve and ensure health and safety in the workplace. I integrate well as part of a team or on my own and would pass an Enhanced DBS clearance.
Key Skills
Administration
- Reception skill
- Fast Typing ( 54 WPM 98.8% accuracy )
- Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE )
- CRM Management
- Database Management
- KashFlow ( Cash Flow Software )
- Filing & Paper Management
- Customer Service
- Equipment Handling
- Fast Reading
- Translation & Interpretation
Sales & Marketing
- Product Knowledge
- Strategic Prospecting Skills
- Presentation
- Project Management
- Objection Handling
- Closing Techniques
- Post-Sale Relationship Management
- International Travelling Exp.
- B2B Account Management
- B2C Retail Exp.
- Biz SOP Management
- Phone Survey & Telemarketing
e-Commerce Tool
- Amazon EU Market B2B
- Alibaba B2B
- PayPal Here
- Facebook Fans Page
- WhatsApp Biz Solution
- SKYPE for Business
- Google AdWords
- Google Drive
- Microsoft One Drive
- JoinNet Online Meeting
Certificate
- Translator Certificate ( ISO9001)
- RATA Typewriting Certificate
- EASA Cabin Crew Attestation ( GBR/16/CCTO0004/3201 )
- ANA Cabin Crew Initial Training
- LinkedIn Fast Reading Certificate
- TOEIC 810
- Karate Purple Stripe belt ( 7th gup )
- First Aid
Personal Quality
- Computer & Tech-savvy
- Professionalism
- Self-Motivation
- Flexibility
- Intellectual Curiosity
- Effective communicator
- Positive Attitude
Dependability
- Team-oriented
- Mentoring Abilities
Language
- 英語 English ( advanced )
- 國語 Chinese Mandarin( native )
- 台語 Taiwanese ( native )
- 粵語 Cantonese ( basic )
- 日語Japanese ( basic )
Work Experience & Qualification
Sales & Marketing Manager Feb 2014 - Oct 2018
( Mecodels Ltd. )
- Supporting to establish an Eco-based WW2 plane model kit company with my husband
- In charge of new air museum POS deployment
- Sales and marketing and accounting
- Setting up B2B Amazon Seller Central account
- Air show organising
EASA Cabin Crew Attestation Dec 2016
( Skypeople Training Institute )
SME Business Owner June 2002- Feb 2014
( Cambridge Int. Language Consulting )
- Marketing English and other language services to both Taiwanese and English-speaking multinationals
- HR : employee recruitment and staff OJT training
- Managing an office of 10-15 staff and over 100 contracted staff from a wide range of countries
- Managing and balancing the finances
- Office management and HR services
- Negotiating new contracts with high-end businesses and HR managers
- PR : Public speaking to executives
- From 2007 managed the business virtually from a physical office to online operation to compete with online trend for tutoring
- Online conferencing, training and teaching on Home meeting software
Online English Teacher Jul 2000 - Jun 2002
( Language Schools )
- Travelling within Taiwan across a radius of around 30 miles teaching English as a foreign language to business executives.
- Teaching students aged 15-20 years, adult learners aged 20-50 years and business executives
TOEIC Certificate Aug 2001
( Test of English for International Communication )
- Score 810
- Commercial English
Region Manager Jul 1997 - Jul 2000
( Wan-kuan Aviation Training Institute )
- Managing a team of 8 people
- Supporting new graduates to seek airline industry work from pilot, cabin crew to ground staff
- Managing accounting systems and staff
- Budget and Accounting control
- Managing the small HR section including recruitment, training and induction and supervision
- Marketing and presenting to universities, employers
- Public speaking to large audiences of especially young graduates
Cabin Crew Jul 1991 - Feb 1997
( EVA Airways )
- Pre-flight Briefing : duty assignment, flight info. announcement with flight crews
- Pre-flight Security Check : ensuring EMG equipment location and quantity
- In-flight Announcement in multiple languages
- In-flight Safety Check : ensuring passenger safety
- In-flight Meal Service : offering an excellent cabin crew service of hot food and beverages including serving alcohol
- In-flight Duty Free Sales
- Working as part of a highly organised team
- Providing first aid for ill or injured passengers
- Carrying out evacuation procedure during emergency
- Travelling both short domestic and long haul international flight
In-flight Training Certificate Sep 1991 - Nov 1991
( All Nippon Airways Japan )
Graduation Certificate Jul 1986 - Jun 1991
( Aletheia University AKA Tamsui Oxford College )
- Electronic Computer Science
- equivalent to UK University diploma
