Hanna Fang

Senior Consultant | Salesforce Focused

Celnet Technology Co., Ltd

七月 2016 - Present
Taipei, Taiwan

The company's main business is to assist customers to import Salesforce CRM system and carry out digital transformation.

• As a team leader, responsible for the education and training of 3 subordinates, At the same time, monitor the quality control of 5 projects and project size more than 15Ow.

• Analyzing briefs and project requests from clients, propose system solutions pain points and provide suggestions for multi-faceted management reports.

• Overall system function, architecture, planning and execution, good at multi-platform integration, at most 5 kinds of platform data have been integrated at the same time.

• Coordinate manpower with various departments, control schedule planning, and communicate experience with overseas technical personnel.

• Plan and lectures on user education and training courses for more than 50 people.

- Project effectiveness

•  Assisted the manufacturing industry in sorting out business processes, increasing the customer order rate from 40% to 90%.

•  Assisted the retail industry in integrating member information from the Mainland, Taiwan and Taiwan, and planned member marketing journeys. Existing member growth revenue was 36%, LINE binding rate was 85%, and repurchase rate was 64%.

•  Successfully coached more than 30 companies in digital transformation in the past 6 years.