Jerry Chen

Software Integration Automation | Sales and Business Development

Talks about #career, #nocode, #automation, #technology, and #businessdevelopment

Taipei, Taiwan

Work Experience

25sprout 新芽網路股份有限公司 • Jul 2020 - Sep 2021

Surpass sales target KPI by 61% through leading and managing 7 team members across diverse functions (SDR, Sales, BD, Project manager), direct report to the CEO
Initiate redesign of product pricing strategies, boosting the total revenue by 49% and increasing the per customer transaction by 66%
Increase 25+% Sales Qualified Leads (SQLs) by implementing sales development rep. (SDR) collaboration into company workflows to strategically delegate roles across teams
Spearhead internal personnel development programs that reinforce company culture and professional skills
development, successfully improving sales turnover rate by 15+%
Enhance SOP communications and shorten the average sales cycle by 56% via designing databases and flowcharts
between external clients and internal divisions

25sprout 新芽網錄股份有限公司 • Jul 2017 - June 2020

Developed and consolidated over 20 software solutions, upselling 100+ clients and increasing their renewal
rate to over 97+%
Concluded deals with 100+ enterprise and SMB clients of diverse industries (retail, media, tourism, finance,
advertising, automotive, etc.) via B2B business development, delivering 199.2% YoY growth in revenue
Expanded 50+ partnerships across diverse industries (software & e-commerce related companies, systems
integrator, distributors, consulting agencies) and co-developed marketing initiatives that delivered 10x+ the list
Successfully increased turnover rate by 36% and per customer transaction by 125% through liaising as the
external project manager between clients, internal project managers, and developers
Achieved 90+% customer renewal rate by refining customer success tactics with post-sale communications,
improvements upon feedback, and guided trials
Delivered 50+ Marketing Qualified Leads (MQLs) each month and optimized SEO digital marketing strategies by
pitching inbound marketing methods in collaboration with the marketing team
Optimized MQL-to-SQL conversion flow through the implementation of the B2B CRM system and automation,
lowering average sales cycle by 30%

25sprout 新芽網錄股份有限公司 • Jul 2016 - Jun 2017

Experienced in e-commerce, IOT product related projects with agile development and integrating third-party
SDKs such as payment, Google map, Firebase, Fitbit, etc. into project applications
Developed with Swift & Objective-C, experienced in Git for version control, calling RESTful API & parsing JSON data