Nicolas Lin

PayPal Senior Product Manager

  San Francisco Bay Area    

An impact-driven STEM (Science/Technology/Engineering/Mathematics) professional with communication, leadership, and product management skills. Gain solid industry experience in all of the software, hardware, and infrastructure. Have the passion and experience to develop and ship innovative and successful products, or to help customers do so.

Love Tech, and love to collaborate with people.
Believe Tech can make people's lives different and believe Data tells stories.

Ability with practical experience of:

  • Managing operations analytical program
  • Shipping E-Commerce websites by leading teams at Yahoo.
  • Developing products by leading a cross-functional global team.

Work Experience

Senior Product Manager, Marchant  Data Product

PayPal  •  May 2019 - Present

PayPal Data Science Solutions of Marchant and Marketing.

Technical Product Manager, Data

Visa  •  Sep 2018 - May 2019

Building data platform products, including PaaS/SaaS/IaaS/DaaS, as the critical foundation of the world’s largest digital payment network.


Marshall International Business Analytics Conference (iBAC)  •  Mar 2019

Presentation Topic: "Telescope and Crystal Ball: What Is Next for Data?"

Guest Lecture

USC - Marshall School of Business   •  Nov 2018

Lecture Topics: "Solving business challenges with data science"

Data Scientist, Infra Datacenter Strategy

Facebook  •  Feb 2017 - Sep 2018

Drive impacts in efficiency optimization by organizing and leading Data Center Operations Analytics program.

  • Pivoted strategies and operational metrics for tactical efficiency and capacity planning across 8 global regions with 500+ technicians.
  • Designed and deployed interactive analytics dashboards to evaluate operational risks and facilitate exploratory researches, gaining 1M views in 6 months internally - the most viewed Tableau dashboard.
  • Navigated data foundation strategy to build scalable, reliable, and efficient data products and platforms by working with data and application engineering teams.
  • Contributed practical cases of visualization design principals to internal education panel 'Visualize This'.

Business Analyst, Strategy Planning & Analytics

Facebook  •  May 2016 - Feb 2017

Provided the analytical and planning expertise to support strategic decisions and performance optimization across the data center life cycle.

  • Provided insights and recommendations for operational optimization of 200MW worldwide power consumption.
  • Created site optimization program for disaster recovery reliability and capacity planning by developing machine learning models across 8 global regions, reducing redundancy of 2 sites with 100+ millions saving.

Scrum Master Training Facilitator

USC Marshall High Tech Association  •  Aug 2015 - Mar 2016

Facilitated Scrum Master training sessions for club members.

MBA Researcher and Technical Program Manager

APEC Asia-Pacific Economic Cooperation    •  Feb 2015 - Nov 2015

  • A annual consulting and research project in APEC Business Advisory Council. USC is the only business school that has privilege to work with APEC Business Advisory Council worldwide. The topic of 2015 project is the research of SME cross boarder eCommerce in APEC.
  • Organized and managed field studies in 21 APEC countries by 500+ face-to-face and virtual interviews with thought leaders from governments, agencies, universities, consultancies, and business owners in eCommerce segment. Collected insights from secondary researches, interviews, and questionnaires. Formed hypotheses and concluded recommendations by presenting in APEC annual meetings with a formal research report.

MBA Business Analyst Intern

Facebook  •  Jun 2015 - Aug 2015

Business analyst intern in global-scale strategic and operations analytical initiatives. Facilitated business intelligence and analytical forecasting to address insights and provide recommendations for expansion and improvement of infrastructures and data centers.

MBA Consultant

The Clorox Company  •  Feb 2015 - Apr 2015

Evaluated the effects of individual marketing campaigns on social media and environmental events by facilitating predictive data analytics. Gave marketing customer insights in order to boost client's sales and revenue.

Senior Engineer & ScrumMaster & Technical Product Manager, E-Commerce Engineering Center, APEC  

Yahoo!  •  Apr 2012 - May 2014

Developed and co-managed international software platforms and websites for 1 million users with $10 billion sales (NTD).

  • Decreased fraud 95% (from 20,000 cases in 2012 to 400 in 2013) and cut trade abuse 97% (from $16 million in 2012 to $500,000 USD in 2013) by initiating Yahoo Trust and Safety Team (10 members) to monitor safety of Internet transactions and adopting big data analysis and artificial intelligence modeling. Earned “Yahoo Taiwan Rocker Award” (only one to be selected in 2 consecutive years/quarters) for work.
  • Initiated and launched Yahoo Serviceplus classified advertising platform; led 15 team members in designing system architecture and implementing business logic; attracted 800,000 members and 1 million listing items.
  • Launched and managed internal Vulnerability Scanning and Penetration Testing products by leading 2 engineers, patching 100+ leak vulnerabilities.
  • Organized e-commerce hiring committee (20 members) to design effective hiring procedures, screen resumes, interview candidates, and select optimal candidates that could add value immediately.
  • As a board of staff council, mentored new hired Yahoos to adapt and to learn professional technical skills.
  • Organized patent application committee to boost patent application process.

 E-Commerce Engineering Center, APEC 

 Yahoo!  •  Apr 2011 - Apr 2012

Developed software platforms and websites for 2 e-Commerce products -- Yahoo Supermall and Yahoo Auctions.

  • Improved total trade value 10% within Yahoo Supermall (biggest B2B2C website in Taiwan with 3 million members and 5,000 online stores) by boosting promotional campaigns via flexible algorithms and user-friendly systems.

Advanced Engineer

SunPlus  •  Jan 2010 - Apr 2011

Developed Integrated Circuit Turnkey Solutions for Multimedia Home Appliance with $10 billion in annual sales (NTD).

  • Designed 1st Digital Photo Frame (DPF) product by leading 5 multinational members and strategically partnering with Google; product launched within 3 months and was 1st to market, which provided the competitive advantage.
  • Developed 1st project in cooperation with Xunlei (2nd multimedia website in China) by leading 3 multinational members. Secured 30% market share with 50 million smart home devices sold in 2010.


SunPlus  •  Aug 2006 - Jan 2010

Programmed Integrated Circuit Turnkey Solutions for Multimedia Home Appliance with $10 billion in annual sales (NTD).

  • Initiated and developed multimedia solutions with Internet capability (Ethernet and WiFi), resulting in 100 million Integrated Circuit chips sold with 40% market share.
  • Granted 1 U.S. patent and many CN/TW patents through the development of innovative and effective products.

Graduate Teaching Assistance

Daso Group  •  Sep 2004 - Jan 2006

Mentored and taught Computer Science courses in Daso educational institute for graduate school applicants

  • Taught Linear Algebra and Discrete Mathematics
  • Mentored Linear Algebra / Discrete Mathematics / Data Structure / Algorithm ...

Graduate Teaching Assistance and System Administrator

Knowledge and Data Engineering Lab., National Chiao Tung University  •  2005 - 2006

Managed and maintained pilot servers for large-scale experiments.


University of Southern California - Marshall School of Business

Master of Business Administration (MBA), Data Science and Operations, Major GPA 3.88 in Data Science and Operations   •  2014- 2016

Activities and Societies: High Tech Association, Marshall Data Analytics Club, Marshall Consulting & Strategy Club, Marshall Toastmasters, Graduate Asian Business Society

  • Best Industry Presentation, USC Marshall Global Consulting Challenge 2015 with Cisco
  • Semi-finalist, Big Data Analytics World Championships 2014 (TEXATA)
  • Deloitte Technology Innovation Challenge 2014
  • 4th Annual Ernst & Young Marshall Case Competition 

National Chiao Tung University

Master of Science, Computer Science: Expert System, Data Mining, Intrusion Detection System, Computer Networks and Net   •  2004 - 2006

National Central University

Bachelor of Science, Mathematics: Computational Mathematics  •  1999 - 2004