Tan Hsiao

Senior Product Designer at MongoDB Atlas

  Greater New York City Area

Tan has over eight years of UX experience, turning challenging and complex problems into simple solutions through a creative and systemic process. Specializes in crafting product experience for all users by delivering delightful, accessible, and user-centric designs.

Specialties: User Experience, User Research, Information Architect, Interaction Design, User flow, Site Map, Wireframe, Prototypes, Concept Exploration, Content Audit

   

Work Experience

MongoDB

May 2019 - Present
Greater New York City Area

Senior Product Designer, MongoDB Atlas

Nov 2020 - Present

  • MongoDB Atlas is the global cloud database service for modern applications. Deploy fully managed MongoDB across AWS, Google Cloud, and Azure with best-in-class automation and proven practices that guarantee availability, scalability, and compliance with the most demanding data security and privacy standards.

Product Designer, MongoDB Atlas

May 2019 - Nov 2020

  • Design something amazing at MongoDB

Prudential Financial

Jul 2018 - May 2019
Greater New York City Area

Senior UX Designer

  • Designing Job Switcher flow design across all channels and partnering with product and BU teams on launching projects.
  • Working closely with researchers, visual designers, product owners, and engineers to design and oversee the end-to-end experience of the product.
  • Collaborating with user researchers and gathering research insights to better understand customer behaviors.

Athlon

Mar 2015 - Jun 2018
Greater New York City Area

Senior UX Designer

Nov 2017 - Jun 2018

  • Clients: ADP, Zebra, Dow Jones, Motorola Solutions, Wyndham Hotels, etc.
  • Led UX and UI efforts across teams, driving discussion and activities, while participating in delivery, planning and coordination efforts.
  • Analyzed user behavior both qualitatively and quantitatively and recommend best UX practices to the product experience
  • Created high-quality deliverables and handed on the delivery of project goals and kick off, concept, personas, user journeys, IA, user flows, wireframes, visual design, and prototypes.
  • Collaborated closely with clients, researchers, designers, project managers, developers to build UX solutions for the products determining overall direction, identifying challenges and adapting as needed based on the context of the solution and user.
  • Mentored junior UX/UI designer in best practices, process and methodology.

User Experience Designer

Mar 2015 - Nov 2017

BrightStarr

Jan 2014 - Mar 2015
Greater New York City Area

User Experience Designer

  • Delivered for user research and analysis, use cases and user interface designs.
  • Created tasks, personas, user workflows, content inventory information architecture.
  • Designed wireframes and created functional specifications (Axure).
  • Worked closely with clients, business analyst, project manager, architects and developers.
  • Designed a consistent and integrated user experience on desktop, tablet and mobile for the users.

  • Ensured testing accessibility and usability standards with Brightstarr’s current and previous projects.

AKQA

Jul 2013 - Nov 2013

User Experience Intern

  • Content Audit, User Research, Site Map, User flow, Wireframe(Axure), Redesign website and app interface, Concept exploration, Audience and market research.
  • Usability Testing, Quality Assurance, Test Case, Functional Testing, Browser Analysis.
  • Narrow the gap between websites and apps to people. Trying to figure out what user needs.

Quanta Computer Inc.

Jul 2010 - Apr 2011
Taipei, Taiwan

Software Engineer

  • Had a project cooperating with Apple RF Team for Project iPod Touch 4.
  • Compiled Error in programming and testing the environment.
  • Data Analysis. Worked with a Apple team to do the quality assurance.
  • RF application fundamentals testing, and understood the issues to design test plans and test cases.
  • Reduced the issues and solve the problems.
  • Provided detailed bug reports to engineering team; reported status to management.
  • Installed the Mac OS X and build the testing environment tools and terminal.
  • Developed Apps for iPhone/iPod/iPad with Objective-C.

Education

Savannah College of Art and Design (SCAD)

Master of Arts (MA), Game and Interactive Media Design

Tamkang University

Bachelor Degree, Computer Software Engineering

University of Maryland - College Park

Exchange Program

Accomplishments

MongoDB Skunkworks 2020 (Hackathon) - The Stanley Skunk

Nov 2020 •  MongoDB

(The Audience Choice Award)

MongoDB Engineering Hackathon - 1st place

Sep 2019  •  MongoDB

MongoDB Skunkworks 10 (Hackathon) - Final

Jul 2019  •  MongoDB

SCAD Honors Grad Scholarship

2011  •  SCAD