Opldts57t6hzufkxo88m

王昭婷 Thera Wang

我擁有2年海外工作經驗,跨足航空旅遊業及高品質服務業,並且於求學時期累積五年行政工作經驗,擁有半年海外求學經驗,可快速融入新環境以及擁抱多元文化。

+886979129300
[email protected]

工作經歷

Singapore Airlines, Flight Stewardess, 外商空服員 Feb 2018 ~ Feb 2020

.提供五星級客戶服務

.負責部門及客戶溝通

.採購機上訂單及供貨商溝通

.協助危機處理

.執行公司指派內容及彙報各項事宜

.計畫特別節日並安排慶生

.維繫公司與乘客之間的良好關係

.統籌組員聚餐及活動

Private Institute, English Teacher's Assistant, 英文輔導老師 Jun 2012 ~ Jun 2015

.文書資料處理以及教材檔案資料管理

.執行機構指派事務,瞭解學生問題,並回報及追蹤進度

.協助維繫老師與家長之間的良好關係,並維護機構良好形象

.支援公司其他教師人員,執行內容並予以回報進度

學歷

西班牙撒拉曼卡大學, 文化與語文學位課程 , 2016 ~ 2017

文藻外語大學, 西班牙語文學士(BA), 副修英國語文學系, 2012 ~ 2017

- 故宮南院外語導覽人員培訓計畫 
- 西文系畢業公演導演
- 台灣鐵人三項英文工作人員 
- UCI環台賽典禮人員 
- UKEAS 遊學展 英文翻譯人員
- Mizuno 國際馬拉松外語志工
- 校內英文營隊隊輔 

國立鳳山商工, 商業經營科,  2009 ~ 2012

技能


語言能力

英文精通

TOEIC : 735 

西文中等

DELE : B1


證照

電腦軟體應用丙級(Word/PowerPoint/Excel)

會計事務人工記帳丙級

Opldts57t6hzufkxo88m

Thera Wang

Having 2 years overseas working experience, involving high quality service in aviation travel and tourism industry and half a year studying abroad experience, quickly adapt new environment and embrace different culture.


+886979129300
[email protected]

Work Experience 

Singapore Airlines, Flight Stewardess, Feb 2018 ~ Feb 2020

-Provide 5-star customer service 

-Communicate between ground operation division and passengers 

-Place inflight orders and communicate with catering 

-Conduct working guideline and manager’s assignment 

-Establish relationships with passengers 

-Arrange celebration and conduct gift-away for passengers

-Coordinate gathering and events among colleges  

Private Institute, English Teacher's Assistant, Jun 2012 ~ Jun 2015

- Perform various administrative duties, including paperwork and documents, create and maintain information into databases 
- Assist student’s assignment and present progress reports 
- Establish relationship between teachers and parents to maintain company’s image 
- Support teachers and report classes learning progress    

學歷

University of Salamanca, Culture and Language Course Certificate, 2016 ~ 2017

Wenzao Ursuline University of Languages, B.A. Major in Spanish Minor in English, 2012 ~ 2017

National Fongshan Senior Commercial & Industrial Vocational School,  Business and Management , 2009 ~ 2012

SKILL


Language

 English - Full professional proficiency 

TOEIC : 735

 Spanish - Moderate  

DELE : B1


Certification 

Computer Software Application - Class C (Word/PowerPoint/Excel)

Accounting Affair-manual - Class C

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