Tiffany LaRue

Medical Receptionist

Encore Medical Spa & Family Business

October 2019 - Present
Fort Payne, Alabama

• Managed patient accounts by obtaining, recording, and updating personal and financial information via Electronic Medical Records
• Maximized office efficiency by answering more than 100 incoming calls per day to provide official information and transfer calls to the desired person.
• Compiled physical and digital paperwork to meet business and patient needs, including charts, reports, and correspondence
• Increased office efficiency by 15%, implemented changes to the phone system (i.e. adding an auto-attendant to direct calls to the designated person), and the scheduling process (i.e. schedule only one new patient per hour)
• Checked 50+ patients in and out daily; including scheduling appointments, collecting co-pays/deductibles

Independence University

Bachelor's of Science in Business Administration

Emphasis in Technology

 Graduating Jan. 2023

                 Salt Lake City, UT