Stephanie Wu 吳苡婷
•Participating in the establishment stage of the company in the Asia Pacific region.
•Experience in collaborating with cross-function members, distributors and customers globally.
•Familiar with the processes of sales operations, order management and logistics etc...
•Ability to communicate effectively, solve problems, qualify for potential leads and support projects progress.
•Hold a certificate in Project Management Professional (PMP).
Shanghai, China
工作經歷
Inside Sales Account Representative • Taconic Biosciences
十月 2019 - Now
1. As an employee in the establishment stage of the company and built operation relevant processes for the Asia Pacific region since 2019.
2. Achieve an annual revenue growth of more than 10% in the APAC since 2020.
3. Manage and collaborate with 5 distributors and some clients in Asia Pacific regions.
4. Increasing sales by growing business with existing clients and identifying new business opportunities/ expanding the customer base.
5. Maintaining existing business and customer base by developing appropriate relationships and solutions that meet customer needs.
6. Gaining knowledge of customer’s study needs and applications of products & services.
7. Coordinate with cross-function and cross-country, including but not limited to marketing, product management, project management, and operations in providing customers with the best solution.
8. Disseminating product and service offerings and up-to-date technical information for customers, keeping abreast of information in specialist fields.
9. Familiarity with the Salesforce system.
Foreign Customer Service • Taiwan IC Packaging Corporation
二月 2018 - 六月 2018
1. Responsible for business projects of about 10 overseas customers, and the amount of orders were around tens of millions of dollars.
2. Collecting and feed-backing information from clients, communicating all the details of orders, discussing the demands for experimental products etc.
3. Tracking the production line for the orders to be shipped on time.
4. Schedule meetings for discussing specifications with engineers for controlling product quality.
5. Collecting overdue payments.
6. Familiar with ERP and SAP systems.
Sales Assistant • Shine Materials Technology Co.
八月 2016 - 八月 2017
1. Accompanied to expand the new potential clients and the performance of company is accounted for 25%.
2. Solving clients' problems and understanding their needs.
3. Quotation provides and order management for delivery on time.
4. Arrange business trip in Taiwan and China.
學歷
2012 - 2016
Wenzao Ursuline University
Department of Translation and Interpreting
技能
- Cross Functional Communications
- Problem Solving
- Multitasking
- Project Management
- Management Skills
- Sales & Customer Service
- Sales Operations
- PMP國際專案管理師證照
語言
- English — 專業
- Chinese — 母語或雙語
