Data Engineer / Data Scientist ˙ Fubon Life Insurance co. Ltd.
Automation of the selling process voice recording inspection with elderly insure
(高齡投保語音質檢) – Python + Pytorch + Database
- Introduce ASR service, i.e. STT, as the core system
- Process raw texts transformed by STT to align templates.
- Adapt NLP methodologies (TF-IDF, BERT) to make the procedure automatic.
- Shorten the inspector reviewing time up to 30-50%.
Claim operation process optimization ( 理賠流程優化 ) – Python + Pytorch + Database
- Build models with NLP such as TF-IDF, Word Embedding, BERT, ERNIE.
- Recommend/Predict the suitable disease and accident codes.
- Boost up the processing for non-quickly-claim applications.
IFRS 17 adaptation and preparation - Database + SQL + ETL
- Introduce enterprise ETL tool and build up data-flows with ETL tool.
- Re-design data architecture of policy data and integrate it into a data warehouse.
- Implement business logic by SQL script.
- design SQL functions like age calculations.
Other Python related works
- Find out the abnormally log-out records in raw VPN logs.
- Containerized Python scripts, executing automatically according to the schedule.
- Generate Word reports with social network graphs by selenium-based web crawler.
Other experience and jobs
- Data Fabric/Data mesh(數據中台) build-up project (work in progress).
- AI Occupation recommendation (work in progress).
- Speaker verification and speaker diarization Industry-University
co-work with NTU and NCTU. - Enterprise phone system architecture upgrade and transformation.
- Integrate ASR into customer service and customer care.
- Dev-Ops & AutoML platform survey and test.
Dec. 2018 - Present