Joey Tsai
New Taipei City, TW
[email protected]
Graduated as an English major. 4 + Years of Service industry and educational experience
Education
TamKang University • Bachelor Degree • 2016-2020
Major : English • Tamsui, New Taipei City
Certification
1. TOEIC scored 935 points
2. GEPT High-intermediate Level
3. TOEFL iBT scored 94 points
Key Skills
MS Office (Word, Powerpoint, Excel, Teams)
Confident coordinating interdepartmental communication in both Chinese and English
Work Experience
Shane English School Taiwan • Foreign Affairs Specialist/Executive Assistant
May 2022 - May 2023 Linkou, New Taipei City
• Served as a point of contact between The Academic Department and Franchise schools all over the island
• Provide translastion and interprtation during weekly/district meetings
• Assist The Recruitment manager for Overseas hiring
Viagogo • Customer Service Representative
Sep 2021 - Jan 2022 Taipei City
• Provide high quality service for Global customers
• Solve customer quires using both phone and email
Study World Exhibition • Translator, Academic advisor
• Assist Foreign language school representatives to communicate with Parents and students.
• Provide assistance to visiting guests.
Shine Square • Opening receptionist and customer service
• Deal with general affairs and membership issues
• Guest reception
