Tsai Joey

New Taipei City, TW  •  [email protected]

Graduated as an English major. 

Served in the service industry and after-school tutorial institutes for five years.


Education 

TamKang University • Bachelor Degree • 2016-2020


Major : English •  Tamsui, New Taipei City



Certification

1. TOEIC  scored 935 points


2. GEPT High-intermediate Level


3. TOEFL iBT scored 94 points

Key Skills


Fluent in both Chinese and English



Work Experience

Viagogo • Customer Service Representative

Sep 2021 - Jan 2022  Taipei City

• Provide high quality service for customers

• Solve customer quires using both phone and email

Beast Academy • English teaching assistant 

Apr 2020 - Aug 2020  Linkou, New Taipei City

• Maintain order during class 

• Teaching 

• Give guidance in study after or before class

Know It after school institute • Administrator and Support Tutor

Jan 2019 - Apr 2019  Linkou, New Taipei City


• Assist student with their daily homework 

• Deal with general affairs 

Study World Exhibition • Translator, Academic advisor

Oct 2017  Taipei, Taiwan


• Assist Foreign language school representatives to communicate with Parents and students.  

• Provide assistance to visiting guests.



Shine Square • Opening receptionist and customer service

May 2015- Jun 2015  Linkou, New Taipei City


• Deal with general affairs and membership issues 

• Guest reception

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