Avatar of Tara Kang.

Tara Kang

Happy Life Maker
Hi, I'm Tara ! A girl who is full of passion, innovation and good at communicating☀ Possess the four traits of Leadership, Marketing, Communication and Implementation Let's create a win-win situation for supply and demand ☛♟☚ 充滿熱情、積極創新、善於溝通的女孩 隨時具備領導、行銷、溝通、執行四大亮點特質
Logo of 知名連鎖團購公司 Group buying company.
知名連鎖團購公司 Group buying company
Logo of 輔仁大學 Fu Jen Catholic University.
輔仁大學 Fu Jen Catholic University
Taichung City, Taiwan

Skills

Adobe Dreamweaver
Adobe Photoshop
Google Analytics
Adobe InDesign
Illustrator
Google AdWords
Google Ads
Mac OS
CyberLink PowerDirector
Movavi Video Editor 15

Languages

English
Intermediate
Chinese
Native or Bilingual

Work experiences

Logo of 知名連鎖團購公司 Group buying company.

台中區域經理 Taichung Regional Manager

知名連鎖團購公司 Group buying company
Full-time

Mar 2021 ~ Jul 2022
1 yr 5 mos
Taichung City, Taiwan
A group buying company is a retail chain business, there are over 10 stores in Changhua County. The products range in price from $1 to several thousand dollars. Since expanding into Taichung City in 2021, the business has exceeded 10 million TWD in sales. ➽ Responsible for 1. Store performance∣Setting goals for the year, quarter, month ♟ Increasing the performance of 7 stores by 20% ♟ Observing and analyzing customer preferences ♟ Conversation with the department head to achieve high performance in each store. 2. Expand business∣Looking for franchisees to start a retail business ♟ Building a retail business model in Taichung City ♟ Expanding group buying store within 3-4 weeks (For sale by owner) ♟ Looking for franchisees and hosting business seminars twice a week 3. Human management∣Assisting store manager to operate store ♟ Resolving customer complaints in 8 minutes ♟ Personnel transfer and cooperation ♟ Store operation and management 2021年台中區展店開幕至今,首年度營業額突破千萬,彰化區已經有超過10間連鎖團購店,目前持續倍速成長中,團購商品包含食衣住行育樂,售價為台幣1元至數千元不等。 ➽ 專職負責項目 1. 門市績效∣年/季/月 訂定業績目標達成 ♟每個月維持業績漲幅20% ♟觀察與分析顧客喜好,訂定店舖稽核制度 ♟積極與部門領導階層商議,確保各門市達成績效 2. 展店管理∣滿足各區加盟主展店需求 ♟ 建立台中區域加盟店結構 ☞ 包含工程項目控管與驗收執行 ♟ 3-4 週內完成展店(屋主自租/售) ☞ 尋找適合的地段與店面提供加盟主經營門市 ♟ 每週固定召開2次招商說明會,尋找台中區加盟主 ☞ 包含接洽評估與回報、後續連繫及處理加盟主相關問題 3. 人事管理∣協助店長經營店鋪並處理客服與人事調動 ♟ 8分鐘客訴管理法則 ☞ 5分鐘留給客人釋放情緒,3 分鐘安撫並提供解決辦法 ♟ 人事調派與合作 ☞ 舉辦活動時與各店長協調並進行人事調派作業 ♟ 店鋪經營與管理 ☞ 傳授總店SOP,協助店長經營店舖,陳列及促銷品換檔工作 ...............................其餘事項............................... 4. 展店合約∣展店約訂定,包含新簽、續約、解約等處理事項 5. 專案管理∣加盟店各部門工作事項整合,有效管理專案進度 6. 陌生開發∣開發潛在客戶,拓展市場,以達成業績目標 7. 業務推廣∣包含推廣公司各項業務、活動及產品 8. 銷售企劃∣有效溝通各階級人員,針對產品特色與屬性來發想企劃案
Logo of Aboriginal Service Station 澳洲原住民賣場.

產品銷售主管 Team Leader

Aboriginal Service Station 澳洲原住民賣場
Full-time

Oct 2018 ~ Feb 2021
2 yrs 5 mos
Australia
Between 2018 and 2021, I served as a Management Trainee and Team Leader for an Aboriginal service station similar to Costco in Darwin, Australia. There is a 40% gross margin in the shop, the percentage is increasing around 10%-20% each year, and products can range from 1 to 1000 AUD. ➽ Responsible for ♟Setting employee schedules, assigning tasks, monitoring their performance and providing training. ♟Being knowledgeable about shop policies and procedures helps the shopkeeper address customer questions. ♟Giving full attention to what other people are saying, taking time to understand the points being made, asking questions at appropriate times. 2018年至2021年,擔任儲備幹部與小主管,在澳洲協助店主管理小型Costco賣場,該店毛利率高達40%,每年營業額穩定成長10%-20%,商品以台幣換算售價20元至數萬元不等。 ➽ 專職負責項目 1. 賣場管理∣管理展售空間與進出貨事宜 ♟協助產品裝箱、店舖行政與帳務處理 ♟按照當季熱門商品陳列及促銷品換檔工作 ♟不定時與廠商討論產品品質並盤點進出貨數量 2. 人事管理∣有效溝通各層級人員與顧客 ♟指導門市人員銷售技巧並評估績效 ♟協調人事崗位調派與排休假等例行作業 ♟規範門市人員並解決顧客抱怨回報經理 3. 活動規劃∣舉辦活動與商品促銷宣傳 ♟推廣門市各項業務、活動及產品促銷 ♟決定促銷商品的價目表及議價的空間 ♟門市活動規劃與討論、籌備及動線安排
Logo of 台中花博悠遊卡行銷公司 EasyCard Corporation.

行銷專案通路經理 Digital Marketing Manager

台中花博悠遊卡行銷公司 EasyCard Corporation
Full-time

May 2018 ~ Oct 2018
6 mos
Taichung City, Taiwan
➽ Responsible for 1. Personnel Training∣Leading a team of more than 20 people ♟Evaluating personnel performance ♟Developing large, small and medium enterprises as our cooperation manufacturer ♟Signing an tens of thousands of dollars agreement with a business owner 2. Marketing Strategy∣Cold calling and Writing sales pitch ♟Cold calling in the shopping area, store customers, and maintaining a good relationship ♟Writing social media marketing, telemarketing, onsite marketing and other sales pitch 3. Customer Service∣Solving problems and Getting preferences for customer ♟Solving customer problems and writing copy for the marketing materials ♟Carry out market survey in business districts, getting customer preferences to reach out for cooperation agreements ➽ 專職負責項目 1. 人員訓練∣領導20人以上團隊 ♟門市人員績效評估 ♟開發大中小型企業為合作廠商通路 ♟完成簽署上萬家合作契約 2. 行銷策略∣陌生開發與話術撰寫 ♟陌生開發台中所有商圈與店家客戶並經營良好關係 ♟撰寫社群行銷、電話行銷、現場行銷等話術資料 3. 客戶服務∣解決問題並瞭解客戶喜好 ♟解決客戶問題同時撰寫宣傳文案 ♟執行商圈市場調查,瞭解客戶喜好並達成合作協議
Logo of 晁偉貿易有限公司 Chao Wei Trading Co., Ltd..

網路行銷專員 Digital Marketing Assistant

晁偉貿易有限公司 Chao Wei Trading Co., Ltd.
Full-time

Sep 2016 ~ Mar 2018
1 yr 7 mos
Taichung City, Taiwan
➽ Responsible for 1. E-commerce∣Looking for TA and Creating online sales strategies ♟Implementing B2B、B2C online and offline operations ♟Managing electronic commerce channels for companies ♟Cooperation with more than 30 manufacturers online 2. Digital Marketing∣Planning digital projects ♟Managing social media, formulating online marketing strategies ♟Collecting and organizing market demand ♟Assisting retailers, agents, and vendors to optimize digital advertising, including Facebook, Google search engine 3. International trade x Graphic design ♟Processing import and export orders, customs declaration ♟Tracking customs clearance ♟Designing magazines, packaging and exhibition supplies ➽ 專職負責項目 1. 電子商務∣尋找主要客群並開創線上銷售策略 ♟執行B2B、B2C線上線下運作 ♟協助公司管理電子商務通路 ♟線上與30家以上廠商通路合作 2. 數位行銷∣根據公司與客戶需求規劃數位行銷項目 ♟管理社交平台和線上數位廣告分析,制定線上銷售策略 ♟蒐集與整合市場需求,利用市場調查結果來執行線上應變措施 ♟協助零售商、代理商、供應商和批發商優化線上數位廣告,追踪廣告流量,其中涵蓋Facebook社群與Google搜尋引擎 3. 國際貿易 x 平面設計 ♟協助處理進出口訂單與報關 ♟追蹤產品清關與物流公司進度 ♟為公司設計產品雜誌、廣告看板、產品包裝及展覽用品

Educations

Logo of 輔仁大學 Fu Jen Catholic University.

輔仁大學 Fu Jen Catholic University

Bachelor’s Degree
Chinese Literature

2012 - 2016
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