Avatar of 鄭欣慈.

鄭欣慈

Software Testing Engineer |Associate Management
A person with curiosity, love to take challenges and show strong problem-solving ability and teamwork skill.
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Like it Formosa
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National Cheng Kung University
Taiwan, 台灣

Skills

Office
Google Analytics證照
Word
Excel

Languages

English
Professional

Work experiences

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English Tour Guide

Like it Formosa

Sep 2018 ~ Present
The No.1 Walking Tour in Taiwan|#1 outdoor activities in Songshan on TripAdvisor * Lead four free walking tour routes in Taipei including Historic Tour, Golden Age Tour, Modern Tour and Nature tour * Currently guided more than 50+ tours with 700+ tourists
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Volunteer Interpreter

Peace Boat (Japan based NGO)

Dec 2019 ~ Feb 2020
3 mos
Peace Boat is a Japan-based international NGO holding Special Consultative Status with the Economic and Social Council (ECOSOC) of the United Nations (UN). * Simultaneous interpreting of daily lectures for 200+ Chinese speaking passengers * Corporate with guest educators and international team members to achieve desired interpretation by raising critical questions * Plan two self-organized events and exchange ideas with international passengers
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Software Testing Engineer

Cyberlink

Oct 2018 ~ Dec 2019
1 yr 3 mos
1. Project management for automation testing project * Manage automation testing project by identifying and analyzing root causes to support 3 versions porting on schedule and improve 85% testing efficiency. * Design automation test plan and test cases to cover 90% manual checklist. * Develop automated Sign In tool with Python and Appium 2. Other projects * Provide UI/UX suggestions by considering user scenarios to improve product usability * Collect QoS and Server domain know-how and share with team members to ensure testing scenarios covering significant mechanisms
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Management Associate

FarEastone Telecommunications co. ltd

Jul 2017 ~ Jul 2018
1 yr 1 mo
1. Co-brand campaign owner with NGO One Forty * Propose collaboration idea to manager to strengthen branding image. * Manage NTD 1 million budget for online videos, branding commercial and event. * Successfully acquire 80K+ viewings on YouTube, Facebook and Instagram 2. Product manager for value-added product * Coordinate with engineers and insurance company to ensure new billing system mechanism and operation * Conduct data analysis (use Tableau) to segment customer and evaluate marketing campaign
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Administrator (Part Time)

NCKU Department Computer Lab

Sep 2015 ~ Jun 2016
10 mos
1. Use Joomla to design department website's structure and interface 2. Provide computer-related support for students

Educations

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National Cheng Kung University

Master of Business Administration (MBA)
Telecommunication Management

2014 - 2017
Activities and societies
21st Biennial Conference of the ITS SETE conference 2016
Description
1. Major in strategic planning and analysis in telecommunication industry and policy 2. Thesis: OTT Impacts on Taiwan Cable TV Channel Operators: Cost-Benefit Analysis for Response Strategies
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National Changhua University of Education

Bachelor of Business Administration (BBA)
Information Management

2010 - 2014
Activities and societies
Team Leader of Department Table Tennis Group
Description
1. Specified in Information System Theories, Programming and Adobe Software Operation 2. Monograph: Concept of Gender Blind with Interactive Web Design 3. Essay: Social Platform Infrastructure for Exchange Students using Cased-Based Reasoning and Personal Recommendation
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