Adriel Bryan
Customer Service Representative @ Alson Retail Co. Ltd
Highly motivated and hardworking individual who demonstrates strong work ethic and creative ability. Adaptable and an excellent team player, offering strength in creative writing and problem-solving skills. Seeking opportunities to apply my abilities and passion in Business Development and Marketing field.
Skills
Work experiences
Customer Service Representative
Alson Retail Co. Ltd
Jul 2020 ~ Present
- Handle social media messages and comments
- Help solve 95% of problems that occurred with customers
- Increase social media engagement by 5% (replying to comments and providing service)
Committee - Team Leader
Indonesia Presidental Election
Mar 2019 ~ Apr 2019
・
2 mos- Coordinate between logistics and financial department
- Monitored the overall workflow of the team
- Managed over 4,000 voting papers to be distributed to Indonesian citizen in Taiwan
Backstage Coordinator
Festival Budaya
Oct 2017 ~ Nov 2017
・
2 mos- Supervised backstage activities to ensure smooth rundown
- Monitored ongoing event
- Coordinating between performers and technicians regarding changes and schedule management
Educations
Tamkang University
Bachelor of Business Administration (BBA)・Bachelor in International Business
2017 - 2021
・
3.8/4 GPAActivities and societies
General Affairs
Tamkang University Indonesian Student Association
- Provide periodic report of organisation's inventory
- Maintain and organise organisation's inventory
- Create an efficient system for inventory management
