Avatar of AKINOLA AKINSOLA SHAMSUDEEN.

AKINOLA AKINSOLA SHAMSUDEEN

Account Officer @ Al Amin Commercials
Trustworthy and empathetic customer service representative. Known for ability to build relationship and educate customers, resulting in customers satisfaction, retention and increase sales.
Al Amin Commercials
AFB Digital Agency
Nigeria

Skills

word
english
excel
powerpoint

Languages

English
Intermediate

Work experiences

Account Officer

Al Amin Commercials

Jun 2009 ~ Present
Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals. Met customer needs consistently, closely discussing each person’s needs and how best to meet each one. Contributed many successful ideas to improve sales. Developed successful strategic sales plans, balancing company demands, customer knowledge, and competitor expertise to differentiate products and maximize revenue. Engaged customers with articulate conversational skills and strategic approach, leveraging company knowledge to build connections and trust as foundation for productive relationships. Boosted sales numbers by diligently tracking and analyzing trends to identify strategic opportunities. Kept conversion rate high by staying current on industry, products, and competitive landscape. Achieved campaign objectives by developing strategies based on customer needs and market knowledge.

Educations

AFB Digital Agency

Other
Customer Support Masterclass

2020 - 2020

Federal University of Agriculture, Abeokuta

Bachelor’s Degree
Aquaculture and Fisheries Management

2005 - 2010
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