Amor Pulintan
Customer Care Representative
REMITLY
Trinity College
Pasig City, Metro Manila, Philippines
Skills
Languages
English
・
Fluent
Tagalog
・
Native or Bilingual
Work experiences
Customer Care Associates
REMITLY
Sep 2019 ~ Feb 2020
・
6 mos- Handles account holders inquiry
- Process changes/modification on their remittance details
- Account details modification
Customer Care Representative
IQOR
Mar 2018 ~ Mar 2019
・
1 yr 1 mo- Handles account holders credit card queries
- Process payments
- Account details modification
Email/Chat Support
Eastvantage Business Solutions
Mar 2015 ~ Dec 2016
・
1 yr 10 mos- Handles order inquiry, modification and warranty concerns
Customer Service Representative
Teleperformance Philippines
Mar 2014 ~ Mar 2015
・
1 yr 1 mo- Handles local postpaid telecom account subscribers' inquiry
- Assigned at reconnection department which further handles disconnected accounts
Cleaner
Eastwood Richmonde Hotel
Jun 2009 ~ Mar 2012
・
2 yrs 10 mos- Spring clean of specified areas
- Maintaining professional appearance with a positive attitude and is adaptable and flexible
- Works efficiently, effectively and independently with minimal supervision
- Organized enough to prioritize workload, able to multitask with quality service in mind
Educations
Trinity College
Bachelor of Science (BS)・Computer Science
1992 - 1994
Roosevelt College
High School Diploma・Secondary Education
1988 - 1992
Buting Elementary School
Other・Primary Education
1982 - 1988
