Senior Academic Counsellor
Vedantu Innovation
- Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
- Molded team and embraced change to adapt within dynamic market.
- Mentored and guided employees to foster proper completion of assigned duties.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.