Avatar of Yu-Hsuan Lin.

Yu-Hsuan Lin

Product Owner
Experienced product manager with a demonstrated history of working in the information technology and services industry. Skilled in product management, service flow planning, software system planning, and cross-function communication with strong project management professional.
Synology
International Trade Institute, TAITRA
Taipei, Taiwan

Skills

Product Specification
Product Management
trilingual
UX Design
Trello
Adobe XD
Axure RP
User Experience
Wireframing and Prototyping
Interpersonal Skills
Cross Functional Communications
cross functional project management
Software System Analysis
system planning

Languages

Chinese
Native or Bilingual
English
Fluent
Japanese
Fluent

Work experiences

Project Manager

Synology

Sep 2018 ~ Present
Taipei City, Taiwan Product Owner of Channel Partner Portal (Web Service) Lead a 0 to 1 software system (front-end site & back-end site) for business users - Establish product requirement documents (product vision, roadmap, and product backlog) and manage release plans for 6+ major releases and 45+ minor releases - Collaborate with a multi-functional team with concepts of agile software development methodology - Work directly with stakeholders and transfer their feedback into specifications. Conduct system migration plan to 6 subsidiaries - Ensure system user experience by conducting 15+ user testings for stakeholders and deliver wireframe and user flow charts for every key feature Product Owner of Consumer User Portal & Support Service system (Web Service) Design new user flows for end-users - Manage product requirement documents (roadmap, product backlog, wireframe, and flowchart) and manage release plans - Design new support form UI flow which includes an AI tool resulting in reducing 10% of support tickets - Design new account registration flow resulting in saving 50% of the time Reward: Winner of 2019 department MVP

Product Manager

MOXA Inc.

Jul 2015 ~ Aug 2018
3 yrs 2 mos
- Manage hardware product lifecycle (cost, quality, and schedule) - and firmware releases - Manage standard product spec, user manuals - Conduct CV product specification and firmware specification - Design marketing materials, and demo kits - Drive key account business and key issues handling - Give product training to subsidiaries and customers Reward: Winner of 2016 MOXA Enthusiastic Employee

Sales and Marketing Intern

(株)正興電機製作所

Jan 2015 ~ Feb 2015
2 mos
Fukuoka, Japan - Join sales visits with channel partners and clients

Executive Assistant

National Cheng Kung University

Aug 2012 ~ Jun 2013
11 mos
- Manage multidisciplinary research projects

Educations

International Trade Institute, TAITRA

Non-Degree Program (e.g. Coursera certificate)
International Business Administration Program, focusing on Japanese

2013 - 2015
Activities and societies
2015 ITI students representative to Fukuoka Prefectural Government

National Central University

Master of Business Administration (MBA)
International Business Administration Program, Bachelor of Engineering B.E. Mechanical Engineering

2013 - 2015
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