Responsibility: · Responsible for OS release management and Design System. · International remote development which includes Latvia, China, Taiwan, USA, and Sweden...etc. · Multiple projects across multiple teams simultaneously. · Report directly to C-level manager. Accomplishment: · Implement Agile development process into the team. · Cross borders/time-zone management, always meet the schedule. · Developing the first design system in the company to align product design and improve development efficiency.

Ｗebsite: healyou.io Responsibility: · The side project which is about the online therapy platform · Product strategy and business development. · Lead 10 members which include 5 developers, 1 designer, 1 marketing,1 PM, and 1 therapist. Accomplishment: · Top 3 online therapy platforms in Taiwan. · Launched the product within 6 months and gained 100+ users from Taiwan, Europe, and the United States. · Collaborated with 7 consulting firms for product development and growth, including user experience design and marketing. · Conducted user research and analyzed feedback to improve the product and enhance user experience. · Managed social media accounts and achieved a growth rate of 1100% on Instagram in one year.

Responsibility: · Responsible for payment integration and subscription product optimization for Shopline, an e-commerce platform provider. · Successfully integrated payment gateways for different countries and currencies, including ECPay and Stripe, to support the needs of the users. · Collaborated with development teams in Hong Kong and Guangzhou to ensure seamless cross-border management and product delivery. · Conducted user research and data analysis to identify and prioritize product features and improvements. · Worked closely with the engineering team to define technical requirements, manage project timelines, and ensure timely delivery of products.

Responsibility: 
• Responsible for managing the Rail project’s product development and performance optimization. (JP/CN/TW/EU/VN) • Responsible for resource allocation, risk management, requirement evaluation and people management. • The project includes app-based, web-based and system-based. • Leading a sprint team of 20+ internal members as Scrum Master to deliver new releases with high-quality and stable features every two weeks. • Working closely with the product management team, engineer, designer, operation team and subsidiaries. Accomplishment: • Building the first scrum process flow and keep optimization. • Launching 5 key projects in the first 3 months, which increasing web traffic by 30%. • The 1st app project using the Flutter framework in Klook. • Refactoring internal system with 3rd party. (EuropeRail) • Working with Zendesk as a product manager to optimize the support features.

Responsibility: • Responsible for project GOGOR ebike app development. • Developed app features from brainstorming stage to development stage • Collaborate with Frontend/Data Analysis/Hardware/Design/ Marketing team to develop the program. • Worked closely with CPO and product lead

2018 Multimedia Software Product Manager Responsibility: • Responsible for products from brainstorming to publishing • Project included Moments, Video Station, Audio Station etc. • Contributed to the development of the overall product strategy, product feature and quarterly roadmap. • Developed features (app-based/web-based) from 0 to 1. • Worked closely with engineer, designer, marketing, support, sales team and subsidiary. • Conducted data analysis, competitor analysis, user interviews before development. • Planed and prioritized product features, wrote product spec and defined requirements. • Designed UX flow and wireframe for app features. • Published the mobile apps on App Store, Google Play, Amazon and China mobile app platform. (Baidu, Xiaomi, Tencent and Huawei) • Held the presentation for Internal training and promotion. 2017 Release Manager/Security Product Manager Responsibility: • Responsible for new OS release management/published OS enhancement & maintenance/ security product development. • Projects included DSM 6.2 global release, Bounty Program, Security Incident Response, Web Station, Certificate Center etc. • Managed multiple projects across multiple teams simultaneously. • Produced product life cycle and internal release flow • Owned and Managed for the product life cycle from strategic planning, launch, post launch tracking and ongoing product management, enhancement. • Collaborated with subsidiaries to solve critical/severe issues. • Prepared web & marketing content/user’s guides/product advisories/press release. Accomplishment: • Made the first software and security product maintain life cycle. • DSM 6.2 is the most stable OS ever. No critical issue so far. • Created the security incident response flow with security team. • Led the company to join the world-class security organization. • FIRST • MITRE • Arranged resources to solve serious security problems. (The best in the same industry)

Responsibility: • Responsible for database maintenance, and provide technical support to the customer 24/7. • Developed programs, rules and scripts using Linux and MySQL for Telecom management solutions & system integrations. • Maintained customer relations. Accomplishment: • The best year of customer relationships over the years; Let company successfully renew the contract.