Rosa Chen
Marketing Assistant
Marketing Assistant with +4 Years Experience in Japan
Customer Service Team Leader with +7 Years Experience in East Asia regions.
Well-versed in serving customers, arrganging meetings meetings with internation companies.
Analyzed the costmoer data base and increased 20% of transactionrate.
Hopping to lead bigger marketing project covering East Asian region through a progressive approach.
Skills
Languages
Chinese
・
Native or Bilingual
Japanese
・
Professional
English
・
Fluent
German
・
Beginner
Work experiences
Marketing Assistant
Co., Ltd Ninapharm Japon・Full-time
Oct 2019 ~ Present
Tokyo, Japan
Giving presentations.
Maintaining a marketing database.
Creating marketing materials such as case studies, and presentations.
Analyzing questionnaires and other forms of feedback.
Providing administrative support to the marketing and sales team.
Updating social media accounts. (Facebook)
Sale Associate
Co., Ltd Attract・Full-time
May 2018 ~ Sep 2019
・
1 yr 5 mosAichi, Japan
Best of the sales performance during 2019 Jun.~ Sep.
Top 2 of new customer acquisition of au credit card in 2019 Feb.
Achieving established goals.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Team Leader of Customer Service
Life Academy・Full-time
Mar 2011 ~ Feb 2018
・
7 yrs 0 mosTaipei City, Taiwan
Leader of the 6 people team.
OJT trainer.
Event Planner of Domestic and Overseas.
Maintaining a marketing database.
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Educations
國立臺中科技大學National Taichung University of Science and Technology.
Bachelor of Arts (BA)・Department of Japanese studies
2007 - 2009
Wenzao Ursuline University of Languages
Associate’s Degree・Department of German
1998 - 2003
University of Portsmouth
Non-Degree Program (e.g. Coursera certificate)・English Language and Literature
2000 - 2001
