Avatar of ChiaYu Chen.

ChiaYu Chen

UX Design | UX Research | HCI
A happy hybrid loves the product, UX design, user research, and prototyping. My passion lies in understanding human and making technologies delightful and accessible. I'm keen on: ・Observing how people interact with others or the artifacts to unveil their behavior and need. ・Iterating the technology through research and design. ・Turning design ideas into tangible interaction by prototyping, coding, and making. Portfolio: https://icily.github.io
Freelance
National Chengchi University
Taipei City, 台灣

Skills

Qualitative User Research
UI/UX Design & Prototyping
Front-End Web Development
Software Development
Hardware Prototyping
Quantitative Research
Photoshop
Illustrator

Languages

English
Professional
Chinese
Native or Bilingual
Japanese
Beginner

Work experiences

Product Designer / Web Designer

Freelance

May 2021 ~ Sep 2021
5 mos
・Designed a major website for a pet service company. Implemented the website using Webflow for easier maintenance for the client. Support graphic design for marketing campaigns. ・Designing an allowance management mobile app, including UI, user flow. Collaborate with the engineer to set product & design vision.
Logo of Cubo Ai.

UI/UX/Product Designer

Cubo Ai

Sep 2019 ~ Mar 2021
1 yr 7 mos
・Executed design from concepts to execution, including UX, user research, and UI design. ・Key designer of Cubo's sleep analytics. ・Worked with cross-functional teams to create a user-friendly app for new parents. Collaborators include product managers, developers, customer support team, marketing team. ・Planned & executed user research using qualitative and quantitative methods, remote and local, moderated and unmoderated. Increasing data for informed designs and product strategies. ・Established a design system: UI components and content guide, with a UI designer and 2 content writers. ・...and everything experience & product.
Logo of University of Washington, Human Centered Design & Engineering.

Research Assistant

University of Washington, Human Centered Design & Engineering

May 2018 ~ May 2019
1 yr 1 mo
- Designed & Implemented a tech probe iteratively using Arduino, Processing, tablet, and sensing electronics with remote team. - Transcribed the field studies and conducted qualitative data analysis to investigate how interactive technology & data play helps family mealtime for preschoolers and parents. * Research led to a TAICHI 2018 paper. Check my project "Stamp Plate" at https://icily.github.io/#portfolio

Research Assistant

National Chiao Tung University, Dept. of Computer Science

May 2018 ~ Feb 2019
10 mos
- Deployed a 4-week study applying the experience sampling method (ESM) with surveys on the mobile app. - Recruited 50+ participants, conducted post-study interviews and qualitative data analysis to study the impact of relationship characteristics on receptivity to mobile IM messages. * Research led to a CHI 2019 Paper.

Research Assistant

National Chengchi University, Innovative User Interface Lab

Jul 2015 ~ Aug 2018
3 yrs 2 mos
- Created hi-fidelity interactive hardware & software prototypes to ideate the design. - Designed experiments, conduct user research and usability evaluation, and analyzed the quantitative and qualitative results. * Project led to a CHI 2016 paper and won the of Student Game Competiton. Check my project "PinchFun" at https://icily.github.io/pinchfun Check my project "Motion Guidance Sleeve" at https://icily.github.io/#portfolio
Logo of PEBBO eXperience Design Consultancy.

UX Research/Design Intern

PEBBO eXperience Design Consultancy

Jun 2017 ~ Dec 2017
7 mos
* Worked closely with clients in music streaming and manufacturing industries (e.g., Taiwan Mobile, MOXA Inc.) on projects of exploratory user/market research, UX/UI redesign, and usability testing. * Assisted the UX Research Lead in the planning of user research, executing research, and preparing the report, on three client projects: - Conducted guerrilla interviews, user interviews, and usability testing. - Created lo-fi prototypes with sketched wireframes and paperboards to ideate the design concepts. - Planned and facilitated co-creation workshops with clients to define the product feature and build action plans by leading discussion integrating user needs, business resources and market trend with client’s engineering, marketing, and design teams. - Analyzed the research data, compiled the results into actionable insights and presented the research report and provided recommendations to the clients to support evidence-based decisions. - Conducted market research and competitor product feature analysis to identify the strength and weakness of products.
Logo of Microsoft Taiwan.

R&D Intern, Web Development

Microsoft Taiwan

Jul 2014 ~ Dec 2014
6 mos
Developed a back-end website for IT, using C# ASP.NET MVC. Wrote automated testing scripts for pressure testing.

Educations

National Chengchi University

Master of Science (MS)
Digital Contents

2015 - 2018
Description
- Specialized in Human-Computer Interaction - Research Assistant in Innovative User Interface Lab, with Prof. Neng-Hao Yu. crafted technologies from now to the future.

National Chengchi University

Bachelor of Science (BS)
Digital Contents

2012 - 2015
Description
Digital Arts, Interaction Design, Human-Computer Interaction

National Chengchi University

Bachelor of Business Administration (BBA)
Business Administration

2011 - 2015
Activities and societies
- Guitar Club - English Taught Program (ETP) - Commerce lecture & Business English - Marketing Program
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