Avatar of Chicco Tseng.

Chicco Tseng

Logo of Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司.
Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司
Logo of China Europe International Business School.
China Europe International Business School

Skills

Google Drive
Communication
Microsoft Office
Excel
PowerPoint
Word

Languages

English
Native or Bilingual
Chinese
Native or Bilingual

Work experiences

Logo of Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司.

Brand BD & Incubation Lead

Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司
Full-time

Nov 2021 ~ Nov 2022
1 yr 1 mo
Shanghai, China
Shopee E-Commerce – most downloaded shopping app globally in 2021 (Marketplace Pulse) Managed team of 5 and led China Cross Border Brand BD and incubation strategy. Onboarded 200+ brands in 8 months. Achieved order growth by 808% in 3 months. Prioritized prospects according to 3 aspect fits, product/logistic/operation fit. Drove conversions through understanding of their product market and business model. and provided consultation on how to synergize Shopee offerings with their overall expansion strategy. Acquired brands such as Ubras (Underwear category Top 1) , Deli (Leading stationary brand), 美康粉黛 (TOP makeup brand with 10M+ followers), 相宜本草 (TOP skin care brand with 10M+ followers), Moody (Tmall eye care Top 4), Onikuma (AE Audio Top 3).
Logo of Vivo.

Product Manager - managed product lifecycles from ideation to launch

Vivo
Full-time

May 2018 ~ Jun 2021
3 yrs 2 mos
Shenzhen, Guangdong Province, China
VIVO MOBILE – 2rd market share in China 2021 Led e-commerce focused iQOO Neo series’ entire life cycle. Starting from product strategy to defining core product specs, by deep-diving into market research data and consumer insights. Drove business alignment / communications between key stakeholder teams to achieve the success of product creation. Managed overall marketing direction, from product POD education for all key teams, to advertising, and go-to-market strategy. Owned 3 products, achieved over 100% sales target. Neo3 achieved number 1 share in 2.5K-3.5K segment. In charged of product launch strategy, including being the core speaker for Neo5 product launch event. Neo5 achieved 5 times opening sales compared to Neo3, and breaking VIVO’s online record for opening sales.
Logo of MOBIKE TECHNOLOGY.

MBA Marketing Strategy Intern – Led 3 major projects

MOBIKE TECHNOLOGY
Internship

Aug 2017 ~ Dec 2017
5 mos
Beijing, China
Strategic Alliance: Initiated strategic alliance with Google Developer’s Day, created business opportunities through strengthening relationships with Google client and brought in 400K revenue in ads. Strategic Initiatives:Created new business model for Mobike Preferred Location (MPL); led regional teams of 200+ on national expansion project and streamlined entire process from manufacturing to going live- implemented globally Warner Bros Partnership: Created national deployment strategy of Justice League campaign bikes (ten thousand plus bikes); managed entire process from design, production, installation, logistics to final deployment

International Sales Manager

ZEON CORPORATION
Full-time

Jul 2014 ~ Jul 2016
2 yrs 1 mo
Beijing, China
ZEON CORPORATION – 2nd largest global PDF solution provider Established relationships with distributors from India, UK and HK generating ~USD$30K revenue in 1 month; conducted software educational training for 60+ audiences. Converted major clients such as SGS, with 400+ volume licensing in 4 months ~USD$40K Managed Zendesk client service platform, handled 1,300+ technical support cases with 98% resolution rate; increased customer satisfaction to 100%, and converted 17% customer support cases into repurchases. Initiated development of Gaaiho PDF Reader based on market research; it received positive media coverage and reached ~50K users within 2 months, increased brand exposure and sales for PDF products by 13%

Co-Founder & Sales Director

SHOPTONG – an online-to-offline (O2O) platform startup company
Full-time

Jun 2013 ~ Jun 2014
1 yr 1 mo
Taipei City, Taiwan
Formalized SOP as part of sales strategy and led sales team of three; successfully brought in ~200 fashion retail stores onboard Shoptong platform in 2 months Managed and filtered feedbacks to back-end/API/iOS engineers to continuously optimize product for better user experience, leading to a 23% increase in user (store) satisfaction

Educations

Logo of China Europe International Business School.

China Europe International Business School

Master of Business Administration (MBA)
MBA

2016 - 2018
Activities and societies
CEIBS Entrepreneur Lab Core Coordinator; VP of Entrepreneur Club
Logo of Purdue University .

Purdue University

Bachelor of Engineering (BEng)
Industrial Engineering, Public Relations

2007 - 2011
Activities and societies
Industrial Engineering ranked Top 3 in US (US News & Reports 2011)
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