Avatar of Chieh CHEN.

Chieh CHEN

Marketing Senior Specialist
Hi 我是Jea! 我擁有8年數位行銷、5年異業(TSP)結盟/合作經驗、3年CRM會員行銷經驗。 目前任職於國泰金控數位數據發展中心(DDT),負責MyRewards APP的Digital Marketing、第三方 (TSP) 異業結盟、導入CRM管理經驗協助降低APP的用戶流失率。 前一份工作在台灣最大音樂串流平台 KKBOX CRM 會員行銷部門,除了獲取新客及舊客留存的行銷活動及異業合作,在任職近兩年間成功與15個品牌合作,透過第三方異業合作去創造及滿足會員權益。
Logo of Cathay Financial Holdings (Digital, Data & Technology, DDT). Customer Experience Technology (MyRewards APP), .
Cathay Financial Holdings (Digital, Data & Technology, DDT). Customer Experience Technology (MyRewards APP),
Logo of Bournemouth University.
Bournemouth University
Taipei, 台灣

Skills

Responsible
Competence
organized
Marketing Strategy
Marketing Communications
CRM
Word
Segment Marketing
PowerPoint
Excel
Adobe Illustrator
Adobe Photoshop
EDM
Social Media Marketing
Affiliate Marketing
Partner Relationship Management

Languages

English
Fluent
Chinese
Native or Bilingual

Work experiences

Logo of Cathay Financial Holdings (Digital, Data & Technology, DDT). Customer Experience Technology (MyRewards APP), .

Sr. Product Marketing

Cathay Financial Holdings (Digital, Data & Technology, DDT). Customer Experience Technology (MyRewards APP),

Jul 2020 ~ Present
• Planning and executing acquisition and retention campaigns of a mobile APP of Cathay Holdings : MyReward. • Coordinating Third-Party brands to spur growth and design marketing activities (e.g. KLOOK, EZTABLE, EZding, FunNow, Inline). • Planning Marketing Automation Project (Loyalty Marketing) for CRM (e.g. EDM Marketing / In-APP Communication). • Enhancing existing partnership with diverse co-marketing campaigns, and helped develop new strategic partnerships to attract new users.
Logo of KKBOX Inc.

Loyalty Marketing Senior Specialist

KKBOX Inc

Nov 2018 ~ Jun 2020
1 yr 8 mos
• Planning and executing offline and online campaigns. • Coordinating Cross-industry Cooperation programs to spur growth and attract new KKBOX subscribers. • Executing CRM and Marketing campaigns to cross-sell and up-sell new and existing products to current KKBOX subscribers. • Reviewing and updating content and design for each individual creative presented and submitted to client.

Marketing Supervisor

Mantra Creative Integration CO., Ltd

Sep 2015 ~ Aug 2017
2 yrs 0 mos
• Team leader of product marketing department. • Responsible for the overall management of all strategic and operational Marketing and Merchandizing. • Developed potential brands and supporting them to suitable channel to further maximize growth. • Advanced strategic marketing and operations planning with top executives. • Created new marketing channel, improving market competence.
Logo of My Humble House Hospitality Management Consulting : My Humble House Art Centre CO., Ltd.

Marketing Planning Specialist

My Humble House Hospitality Management Consulting : My Humble House Art Centre CO., Ltd

Apr 2014 ~ Aug 2015
1 yr 5 mos
• Executed SOT project-"souvenir shops management right of ​National History Museum"​ . • Designed and marketed branded products to promote the business. • Coordinated communication between brands and shops. • Utilized social networking sites tools for publicity and brand building.
Logo of China Times Media Group : Media Sphere Communications Ltd.

Brand Marketing Planning Specialist

China Times Media Group : Media Sphere Communications Ltd

Mar 2012 ~ Feb 2014
2 yrs 0 mos
• Executed SOT project-"souvenir shops management right of ​National History Museum"​ . • Designed and marketed branded products to promote the business. • Coordinated communication between brands and shops. • Utilized social networking sites tools for publicity and brand building.
Logo of Taiwan Art Gallery Association (TAGA).

Exhibition Division, Project Assistant

Taiwan Art Gallery Association (TAGA)

Sep 2011 ~ Feb 2012
6 mos
• Assisted with the preparation and implementation of international hotel fair ​“ART TAINAN 2012”.​ • Contacted the hotel manager to handle the execution details of project. • Integrated the exhibitors to confirm the details of the fair and edited the event brochure.

Educations

Logo of Bournemouth University.

Bournemouth University

Master’s Degree
MSc Events Management

2017 - 2018
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