Avatar of Cicilia Giofani Soetanto.

Cicilia Giofani Soetanto

I am a dedicated and results-driven professional with excellent communication and interpersonal skills. A quick learner and always eager to take on new challenges.
Toko Sinar Bangunan Denpasar
Mandarin Learning
Taipei, 台灣

Skills

word
excel
powerpoint
english
indonesian
Photoshop

Languages

Indonesian
Native or Bilingual
English
Professional
Chinese
Beginner

Work experiences

Operational Manager

Toko Sinar Bangunan Denpasar

Jan 2021 ~ Aug 2022
1 yr 8 mos
Bali, Indonesia
- Managing all aspects of store operations, including sales, customer service, inventory management, and staffing. - Analyze business processes and workflows to identify areas for improvement and make recommendations for changes to the store systems.

Flight Attendant

Qatar Airways

Nov 2018 ~ Nov 2020
2 yrs 1 mo
- Responsible for flight safety which includes conducting pre-flight safety and security check, passenger profiling, and observing any potential hazard throughout the flight. - Ensuring customer comfort throughout the flight by building customer rapport and providing a seamless customer experience, handling customer complaints, doing service recovery, and managing inventories for the service requirement.

Student Researcher

Taipei Medical university
Part-time

Sep 2016 ~ Jul 2018
1 yr 11 mos
Taipei City, Taiwan
- Responsible for managing and supervising the laboratory project from start to finish. - Dividing the job between team members, overseeing data collection, analyzing results, and ensuring the project is completed on time.

Marketing and Product Development

Kuma Bali
Full-time

Jun 2015 ~ Aug 2016
1 yr 3 mos
Bali, Indonesia
- Conduct research to identify customer needs and market trends to develop product ideas and marketing strategies. - Work with the development team to create new products or improve existing ones. Ensure that products are designed to meet customer needs and preferences.

Internship in Quality Control Department

PT. Aromaduta Rasaprima
Internship

Dec 2013 ~ Jan 2014
2 mos
- Responsible for inspecting products at various stages of the production process to ensure that they meet quality standards. - Identifying quality control issues and working with the quality control team to address them. - Documenting findings and reporting them to the quality control team.

Educations

Mandarin Learning

Non-Degree Program (e.g. Coursera certificate)
Mandarin

2022 - 2023

Taipei Medical University

Master of Science (MS)
Nutrition and Health Science

2016 - 2018
Activities and societies
Laboratory work research projects

Widya Mandala Catholic University Surabaya

Bachelor’s Degree
Food Technology and Nutrition

2011 - 2015
Activities and societies
- Head of Food Technology Journalistic Competition 2014 (Indonesia). - Secretary of National Food Technology Competition 2013 (Indonesia). - Student Press Organisation 2012-2014 (Faculty of Agricultural Technology).

Licenses & Certifications

Nutrition and Coaching Certification Level 1

Precision Nutrition (Canada)

Issued Jun 2021
No expiration

ISO22000:2005 and HACCP System Auditors Certification

MBRIO Indonesia

Issued Jul 2013
No expiration
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