・Managed 4 high-value projects with bugets exceeding $1M each and acheived 95% on-time and on-budget success rate. ・Collaborated closely with cross-functional teams including engineering, UX/UI, sales finance, and other stakeholders using Trello, Miro, Figma and G-suite. ・Utilized Agile and Scrum methodologies to ensure efficient and flexible software development workflows. ・Defined product strategies and delivered PRDs with prioritized features. ・Participated in QA testing processes, ensuring comprehensive approach to project success.

・Established dashboard and automation process on cloud based work operating system (Monday.com and Google Workspace) to improve team efficiency and work transparency ・Executed and monitored multiple projects collaborating with sales, marketing and production teams while generating performance reports to CEO ・Installed CRM workflows through implementing sales funnel system, training sales team, overseeing execution, monitoring accounts, and generating sales activity data ・Maintained and strengthened 100+ client relationships for long term partnerships by analyzing customer behavior data and effectively addressing individual needs and requests ・Supervised and coordinated over 2000 shipment activities by arranging transportation, ensuring on time deliveries and sufficient inventory level

・Created customized reports for Chief Operating Officer regarding large inventory changes, sales, and market trend updates. ・Increased product profit from 6k to 10k+ (60%) in 2 months through cost control, maximum output of products and industry trend analysis ・Executed detail-oriented administrative support to 20+ office member and organized orientation and training of new employees

・Managed Facebook page with 10k+ members. Documented and edited videos of baseball training camps for at-risk youth ・Standardized life-orientation training courses for underprivileged youth baseball teams ・Fostered relationships with at risk youth that emphasized career planning and positive emotion expression

・Drafted and translated monthly newsletter from traditional Chinese to English, increasing rescued animals’ adoption rates ・Created daily posting on Facebook, Instagram and SPCA Taiwan main website to increased social media followers by 50% (3500) ・Fostered and maintained the well-being of animals by assisting in weekly animal checkups at veterinary hospitals

・Conducted Chinese - English simultaneous interpretation for weekly online course via Abode Connect, Zoom and distance learning software ・Standardized and translated educational materials with over 200 presentation slides from English to Traditional Chinese ・Independently supervised 40+ undergraduate students with in-class coordination, discussions and after class Q&A

・Translated 80 pages of Annual Overseas Professional Training Program manual from Chinese to English ・Developed foreign language courses and training sessions for managers deploying overseas ・Co-organized 5 days anti-money laundry training program by assisting with speaker confirmation, venue settings and photography