- Manage the HR employees of all subsidiaries of PHIN Group. - A member of the corporate management team. - Assist with admin management for selected subsidiaries.

2020 - now: Full-time translator/interpreter 2010 - 2020: Part time translator / interpreter Completed and current projects include: Live event and online meeting interpretation, live and online class interpretation, interview transcription and translation, edit and review, subtitle translation, general legal and business document translation, and training material translation.

Full-function HR and admin manager.

Assist the founder / CEO with all tasks related to the APAC market, including but not limited to administration, recruitment, sales lead, and other tasks.

- Reports directly to the President - Build and establish HR and Training department. - Propose, develop, plan, coordinate and execute : 1. Training system and programs for all Taiwan business units. 2. Corporate-directed HR initiatives for entire group and training in overseas business units. 3. Responsible for recruitment in Taiwan and employee performance evaluation system for entire group, and assist with recruitment activities in overseas business units. - Identify and reorganize company talent and organization structure. - Act as project manager for other projects as a member of Executive Office.

Completed and current projects include : Live event and online meeting interpretation, live and online class interpretation, interview transcription and translation, edit and review, subtitle translation, general legal and business document translation, and training material translation.

- Reports directly to Macau headquarter assistant directors. - Direct the creation, planning, coordination, and execution of special projects related to hotel/casino. - Establish an "HR Service Desk", to provide HR services to casino employees during non-regular office hours. - Coordinate with construction teams to ensure employee safety requirements are met. - Assist with setting up back-of-house department offices.

- Reports directly to Chairman and President. - Responsible for international hotel/serviced apartment projects. - Reason for leaving: International projects suspended.

Joined the company during pre-opening, was: Training Coordinator, HR Online Manager, and Welcome Desk Manager. June 2010 – December 2012 Training Coordinator, HR Online Manager - Reports to Director of HR, promoted to HR Online Manager in April 2011. - Training: 1. Conduct orientation and other corporate certified courses. 2. Plan and execute corporate-directed HR/Training projects. 3. Execute and evaluate the effectiveness of overall staff training programs. 4. Implement digitalization of training records (and related training). - Employee Relations: 1. Initiate dialogue with employees via various mediums, such as publications and events. 2. Host 18 – 25 internal staff events per year. - Employee branding: Responsible for maintaining the company’s extra and intranet online presence (social media and other corporate-directed initiatives). - Setup and create overall structures, such as job descriptions, SOPs, P&Ps, performance evaluation, and interview techniques. - Interpretation for meetings and various events, translation for training materials, local and corporate website contents. January 2013 – December 2015 Welcome Desk Manager (Duty Manager / MOD) - Reports to Assistant Welcome Office Manager. - Directly manages a team of 30 employees, including front desk, switchboard, concierge, and bell desk. - Manages front desk daily operation. - Manages guest relationship and complaint incidents. - HR-related tasks such as scheduling shifts and acting as departmental trainer. - Acted as departmental membership program manager. Reason for leaving: Received offer from AJI Group.

- Reports directly to General Manager. - Joined as a member of the pre-opening team, set up and created departmental structures: SOPs, P&Ps, and orientation training program. - Directly manages a team of 30 employees, including front desk, switchboard, business center, concierge, and bell desk. - Manages front desk daily operation. - Manages guest relationship and complaint incidents. - HR-related tasks such as scheduling shifts and acting as departmental trainer.

- Reports directly to General Manager. - Joined the company as a member of the pre-opening management team, set up and create departmental structures: SOPs, P&Ps, orientation training program. - Directly manages a team of 15 employees, including front desk, switchboard, concierge, and bell desk. - Manages front desk daily operation. - Manages guest relationship and complaint incidents. - HR-related tasks such as scheduling shifts and acting as the departmental trainer. - Manage serviced apartment and long-term stay guest billing issues.