Clarissa Puddicombe

I have many years of experience in Customer Service. Charismatic and excellent communication skills. Familiar with office hardware and software and call centre Training.

180 Smoke

YWCA

Toronto, ON, Canada

Skills

Google Drive

Customer Relations

microsoft office suite

Photoshop

Call Centers

Graphic Design

Mac OS

Work experiences

SALES ASSOCIATE

180 Smoke

Mar 2018 ~ Jun 2018

・

4 mos

 Sold E-Cigarette products  Cash, Inventory, Cleaning, Organizing, Promotions  Gave extensive information and advice to clients on how to quit smoking

CREATIVE CONSULTANT

Fairbank Village BIA

Oct 2017 ~ May 2018

・

8 mos

 Designed promotional electronic and print material which was displayed at City Hall and a TTC Bus shelter  Created mass emails using MailChimp  Utilized software like Photoshop  Used Social Media to advertise events and showcase photos

COMPUTER TUTOR-INFO SPECIALIST

TORONTO COMMUNITY & SOCIAL SERVICES

Oct 2017 ~ Jan 2018

・

4 mos

 Showed clients how to log unto computers, print, fax, copy and scan documents  Informed clients on how to set up emails, download documents and do Internet searches  Recommended services, products and directions to clients

RESOURCE CENTRE HELP DESK

Times Change Womens Employment Centre

Aug 2014 ~ Feb 2015

・

7 mos

 Helped clients set up email accounts as well as navigate the computer and internet  Showed clients how to use the copier, fax and scanner  Entered data into specialized software  Created and filed client documents

Educations

YWCA

Non-Degree Program (e.g. Coursera certificate)
・
Administrative Clerk

2017 - 2017

COMPUTER TECHNOLOGY INSTITUTE

Non-Degree Program (e.g. Coursera certificate)
・
 Marketing Support Technician

1999 - 1999