Delia Underdown



. MS Word (Intermediate)
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Bid Tender Specialist
[email protected]

Work Experience

FB Contracting, Bid Coordinator & Marketing , May 2019 ~ Jun 2019

Support the Business Development team on sales, marketing and proposals on an array of pipeline and Infrastructure Projects throughout Queensland and Australia
Establish and manage Bid Action Plans for delivery of submission requirements
Maintain and update Bid & Strategy documentation/information database
Draft and edit executive summaries as required.
Compile client Request for Tender documentation.
Provide effective communication & collaboration with internal stakeholders of each tender
Identify improvement strategies throughout the bid process
Manage company website and other marketing collateral

Victim Assist Queensland, Project Support Officer, Mar 2019 ~ May 2019

Provided project management and administrative support to the Department of Justice and Attorney General's Offender Recovery Program located within Victim Assist Queensland, to facilitate the achievement of project deliverables and milestones.

Issued notices under the direction of the Senior Project Officer
Maintained systems and procedures
Coordinated and managed multiple tasks within agreed priorities, timeframes and accountabilities under the direction of the Senior Project Officer

Halliburton Australia, Bid Tender Specialist, Jun 2017 ~ Dec 2018

Founded in 1919, Halliburton is one of the world's largest providers of products and services to the energy industry. With over 55, 000 employees, representing 140 nationalities in more than 80 countries, the company helps its customers maximize value throughout the lifecycle of the reservoir - from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production throughout the life of the asset.

I facilitate the submission process from beginning to end. I work with delivery teams to ensure the completed response meets the client's specific requirements and demonstrates understanding of the project.

On submissions ranging from $10k to $6b, I have proven ability to meet milestones and work to extremely tight deadlines, while encouraging my colleagues, subordinates and superiors to adhere to the tendering process.

. Brisbane office administration functions Including : telephone reception, mail management, stationery management, supply management, liaison with landlords and building management
. Calendars/diaries
. Prepare Monthly Sales Meetings
. Prepare Monthly BD Meetings
. Event Management
. Compile all documentation, proof and prepare tender submissions for approval.
. Format, print and bind submissions to a high design standard.
. Establish and manage Bid Action Plans for delivery of submission requirements.
. Maintain and update Bid & Strategy documentation/information database.
. Draft and edit executive summaries as required.
. Compile client Request for Tender documentation.
. Provide effective communication & collaboration with internal stakeholders of each tender.
. Identify improvement strategies throughout the bid process.

Left due to medical personnel reasons.

Queensland Racing Integrity Commission, Project Support Officer, Mar 2017 ~ Jun 2017

The Queensland Racing Integrity Commission QRIC is an independent statutory body which oversees the integrity and welfare standards of racing animals and participants in Queensland We began operation on 1 July 2016 and were established by the Racing
Integrity Act 2016. We report to the Minister for Racing and are accountable to the Queensland Government under the Financial
Accountability Act .
. Small team reformatting registration and licensing forms and other adhoc administration within the department.
. Registering complaint calls
. Ordering Supplies for the team
. Booking accommodation
. Any adhoc duties required to assist the team

Media & Communications, Project Support Officer, Feb 2017 ~ Feb 2017

. Small team reformatting registration and licensing forms and other adhoc administration within the department.

Contract based Government positions.

Office Manager/Accounts/PA to 2 Directors

Trett Australia, Driver, Feb 2016 ~ Jan 2017

Driver is a multi-disciplinary consultancy which provides specialist commercial management, planning, programming and scheduling, project management, and dispute resolution support services.

This was a small team supporting the Brisbane, Sydney and Perth offices. It was a varied role with a range of duties supporting 2
Directors, there was also a heavy focus on the auditing processes and project figures recording.

. Brisbane office administration functions Including : telephone reception, mail management, stationery management, supply management, liaison with landlords and building management
. Calendars/diaries
. Timesheets and reporting
. Control and maintain job database
. Weekly and monthly report submissions
. Induction of new employees
. New starter's paperwork
. Expenses and company credit card reconciliations
. Maintenance of registers
. Document control
. Produce general correspondence and reports i.e. legal documents
. Libraries
. HSE functions and incident reporting
. Manage file structure processes and job file set up
. Arrange templates, letterheads and stationery including business cards
. Manage and control all office equipment and office premises
. Assist with backup procedures associated with the office server and IT support
. Oversee functions for archiving of documentation
. Assist with Human Resource matters as required including medicals and induction data entry
. Travel management, booking flights and accommodation requirements
. Liaison with Brisbane accounts staff
. Purchase invoice checking
. Marketing, business development and proposals registers Marketing and business development support
. Liaison with administrative staff in overseas offices
. Typing of client deliverables and formal correspondence CV maintenance and updates
. Organising meetings, workshops and client functions Inter-state offices administration
. Assist on fee earning opportunities as and when available
. Assist with recruitment activities and interview scheduling
. Act as Chief Fire Warden for emergency situations
. Work closely with the QA Manager and oversee QA procedures and assisting with the auditing procedures
. Management of stock levels and distribution of PPE and workwear

Role retrenched due to office closures.

A04 Project Support Officer PA/Team Administrator Design Team & Document Controller

New Generation Rollingstock - Brisbane Dept. Transport & Main Roads August 2015 - January 2016

New Generation Rollingstock NGR project - design, construction and maintenance of 75 new passenger trains in Brisbane

This role primarily supported the Director and 6 staff in the Rolling Stock Design team. There was a heavy focus on document control, reporting and email management.

. Monitor all incoming correspondence and coordinate as required
. Set up weekly/monthly meetings
. See that all correspondence gets sent by the appropriate date
. Assist in all PA requirements to the Design Manager in the Rollingstock team
. Print/Set up Weekly Visual board charts
. Document Control
. EMS all project related emails

Populous, Receptionist/Document Controller & Bid Specialist, Feb 2015 ~ Aug 2015

Populous is a global architectural firm specializing in the design of sports facilities and convention centres, they also plan major events.
. Quality Assurance Management
. Writing up office policies
. Document control
. General office administration/Reception work
. Assist the Marketing Manager with Marketing material
. Set up meetings
. Development of presentations, submissions and reports
. Improve and update internal databases and other systems
. Point of contact for client's and the internal national team
. Diary management, meeting planning, travel itineraries, expenses
. Prepare expenses including Amex and cash receipts
. General office support - purchasing, filing etc.

QLD Health, Project Support Officer, Nov 2014 ~ Jan 2015

. Manage HIB Reporting emails and phone calls
. Assist in various HIB reports
. Provide admin support regarding all HIB Reporting administration issues within Project Server Project Management program PM's use
. Co-ordinate aspects of contracts administration and reporting as required by the organisation
. Design/create work templates/go to guides within HIB Reporting for Project Server
. Create/collate Administrator/Project Manager Project Server User Operating Manuals
. Create Project Numbers
. Data Cleanse of all existing projects Create new users and assign permissions

Team Project Administrator/Office Manager Springsure Creek Coal Mine ECI Phase Bid with Bandanna Energy

Samsung C&T Engineering, Provide administrative support, Jul 2014 ~ Sep 2014

. Prepare and assist in the collection/record keeping of all ECI daily and monthly work reports
. Adhere to the overall coordination of the office/floor management requirements including any enquiries
. Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes
. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
. Monitors/tracks staff resources, including maintaining the coordination of the office access cards. Analyse and create new templates for various documents as required.
. Type and word-process various documents and electronic information as required. Create financial and statistical tools and reports using spreadsheets.
. Manage/document, organise, and update relevant data where required.
. Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.
. Analyze, interpret financial statistics and other data, and produce relevant reports. Arrange and participate in meetings, conferences, and project team activities.
. Coordinate and create weekly discipline level meetings with all parties and corresponding companies Adhere to stated policies and procedures relating to health and safety, and quality management.
. Assist in the coordination and monitoring of the document control process/system where required by the Document
. to perform such other duties, appropriate to the role, as may be required by the Project Support & Controls Manager and/or Company from time to time.
. Collating monthly report data/and prepare the monthly report and progress claims.

Pensar Civil, Bid Tender Specialist, Apr 2014 ~ Jun 2014

Pensar is an established civil engineering, infrastructure and building company based in Brisbane and servicing the SE Queensland region. Operations cover all elements of construction with contributions to some of Brisbane's landmark developments and civil engineering projects.

. Liaise with all necessary parties to prepare and compile high quality submissions Set up and own master proposal templates.
. Monitor tender email folder for any bid updated information Weekly monitoring of upcoming tenders
. Preparing and creating bid and proposal submissions including document layout, initial population, drafting, editing, and proofing the production of the final document
. Save final proposal document into PDF format to provide to client, and/or burn to CD/DVD.
. Coordinate the printing, binding, and finishing of the proposal as well as organise a courier to deliver.
. Other adhoc duties as requested by the estimators
. Ensuring all required criteria is completed to ensure bid compliance; Managing bid budgets and submission deadlines
. Incorporating required certifications and accreditation to bids and proposals; Managing and updating the reusable content library
. Ensuring that required information is provided by key internal stakeholders
. Reviewing information supplied by key contributors and making necessary amendments; Ensure that key stakeholders are aware of, and comply with designated timelines; Maintaining and improving Bid, Proposals and Contracts templates and related collateral; Follow up the bid/tender proposal once it has been submitted
. Preparing and assisting with the coordination of expressions of interest, tenders, presentations and quotations to client's.
. Liaise with the Bid Manager and team members on all tender/project matters, including technical, contractual, commercial and site related matters.
. Coordinate the documents for activities with all relevant departments to ensure that all information is presented to the client.
. Monitor and report to the Bid Manager on progress of the presentations and submissions and any issues that may impact on the timely delivery of the tender submission.
. Research target markets to identify client's proposing to invest in either new developments or in upgrading existing facilities.
. Arrange progress reporting and client meetings as and when required. Updating and maintaining reports and project lists
. Preparing draft letters for EOI and Tender Submissions
. Print, collate and assemble EOI's or Tender Schedules
. Prepare electronic copies of submissions and file documents following completion


St Margaret's Anglican Girls School, Master of Business Administration (MBA), Certificate 3 in Business Administration, 2003

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