Avatar of SURIYADI.

SURIYADI

Transaction risk analyst
Logo of PT BANK BRI Tbk.
PT BANK BRI Tbk
Logo of Universitas Kristen Indonesia.
Universitas Kristen Indonesia
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Skills

Microsoft Office
Word
Excel

Languages

English
Intermediate

Work experiences

Logo of PT BANK BRI Tbk.

Transaction risk analyst

PT BANK BRI Tbk
Contract

May 2020 ~ Oct 2023
3 yrs 6 mos
Jakarta, Indonesia
1. Analysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions.
Logo of PT BANK BRI Tbk.

Contact Center

PT BANK BRI Tbk
Contract

Oct 2018 ~ Apr 2020
1 yr 7 mos
Central Jakarta, Central Jakarta City, Jakarta, Indonesia
1. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity.

Educations

Logo of Universitas Kristen Indonesia.

Universitas Kristen Indonesia

Bachelor’s Degree
Pendidikan Bahasa Inggris

2012 - 2016
3.25/4 GPA
Powered By CakeResume