Avatar of eslam air.

eslam air

Area Sales Manager
Egypt
Egypt

Skills

microsoft office
leadership

Work experiences

Area Sales Manager

Egypt

Sep 2016 ~ Nov 2019
3 yrs 3 mos
Directing the Sales Supervisors by defining and communicating sales targets & KPIs for each Sales Supervisor Reviewing, giving feedback and gaining commitment in improving area performance by conducting improvement-focused coaching sessions and attending sales session endorsement. Ensuring that his sales areas operate cost effectively and yield maximum results by regularly reviewing route and area performance and the factors that drive cost effectiveness and sales performance. Increasing sales turnover in his area by actively identifying and exploiting new business potential. Maintaining good customer relations by solving and/or helping Sales Supervisors to solve customer complaints promptly as well as regular field visits and close customer follow up. Contributing to better management decision making by preparing and presenting timely market-related reports as required to his National Sales Manager andMarketing Managers Achieving his overhead budget by controlling operating costs and overheads in his area. Responsible for contributing to the development of a competent, well trained staff that promotes customer services, product knowledge and quality standards. Supervising the Branches Managers Evaluating sales team performance periodically to enhance the overall performance. answerquestions - technicalproblems

Area Sales Manager

and Accessories

Oct 2010 ~ Jul 2016
5 yrs 10 mos
Responsible for contributing to the development of a competent, well trained staff that promotes customer services, product knowledge and quality standards. Supervising the Branches Managers Evaluating sales team performance periodically to enhance the overall performance. Ensured that all Branches Manager sand sales staff is professionally trained to answer questions regarding mobile features or troubleshoot the non-technical problems Directing the Sales Supervisors by defining and communicating sales targets & KPIs for each Sales Supervisor Reviewing, giving feedback and gaining commitment in improving area performance by conducting improvement-focused coaching sessions and attending sales session endorsement. Ensuring that his sales areas operate cost effectively and yield maximum results by regularly reviewing route and area performance and the factors that drive cost effectiveness and sales performance. Increasing sales turnover in his area by actively identifying and exploiting new business potential. Maintaining good customer relations by solving and/or helping Sales Supervisors to solve customer complaints promptly as well as regular field visits and close customer follow up.

Retail Branch Manager

Egypt

Jun 2009 ~ May 2010
1 yr 0 mos
Maintaining high cooperation skills with the repair team. Monitoring the actions taken by the call center concerning the customers of his branch in terms of seeking approvals, postponing the delivery dates, etc. Being responsible for the implementation of the jobs procedures & ISO procedures by the CC team of the branch. Organizing the traffic in branch.

Sales Supervisor

and Accessories

Oct 2007 ~ May 2009
1 yr 8 mos
Responsible for contributing to the development of a competent, well trained staff that promotes customer services, product knowledge and quality standards. Supervising the CC and sales personnel of the branch attendance, attitude, behavior . Evaluating the CC and sales team performance periodically to enhance the overall performance.

Sales

Radio Shack, Alexandria

Sep 2002 ~ May 2006
3 yrs 9 mos
Selling the store electronic products by making the appropriate presentations to customers. Handling customer problems with soled product, receiving it for maintenance and following up the process with customer EDU CAT ION
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