Essa Putri Amanda
Barista / Leader
Seorang barista senior, waitress, kitchen crew dan kasir dengan pengalaman kurang lebih 4 tahun. Saya adalah seseorang yang disiplin, tekun dan bertanggung jawab. Memiliki ketertarikan tinggi di dunia penjualan. Dengan pengalaman dan skill yang saya miliki, saya yakin bisa membuat perusahaan maju dan berkembang.
Skills
Languages
English
・
Intermediate
Work experiences
Leader Barista Hey Kafe
PT.Sumber Natural Indonesia・Full-time
May 2022 ~ Present
Bogor Regency, West Java, Indonesia
*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname
Helper Packing
PT. Mayora Indah Tbk・Full-time
Aug 2021 ~ May 2022
・
10 mosTangerang Regency, Banten, Indonesia
* Able to work in a team
* Able to work under pressure
* Able to work quickly
* Target oriented
Barista, Kasir dan Kitchen Crew
Jiwa Group・Full-time
Jan 2021 ~ Jun 2021
・
6 mosJakarta, Indonesia
*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname
Barista, Kasir dan Leader
PT. Citra Nusa Insan Cemerlang
Nov 2018 ~ Sep 2020
・
1 yr 11 mosBogor Regency, West Java, Indonesia
*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname
Waiters
PT.Sumber Natural Indonesia・Full-time
Jul 2018 ~ Sep 2018
・
3 mosJakarta, Indonesia
*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname
Educations
SMAN 1 CIGUDEG
Other・IPA
2015 - 2018
Licenses & Certifications
Lulusan Terbaik
SMAN 1 CIGUDEG
Issued Apr 2018
・
No expiration