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XINGQIU ZHANG
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7 years of experience as operations manager of China’s Top Internet company
In 2015, I graduated from a Chinese university at the age of 21. I have worked for well-known Chinese Internet companies @Baidu, @JD.com, @Zhihu, @Alibaba, and @vivo.
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vivo
Logo of University of Malaya.
University of Malaya
Kuala Lumpur Metropolitan Area, Malaysia

Skills

Communication
Google Drive
Microsoft Office

Languages

Chinese
Native or Bilingual
English
Fluent

Work experiences

Logo of vivo.

Operations manager and team leader

vivo

Nov 2019 ~ Jun 2023
3 yrs 8 mos
Shenzhen, Guangdong Province, China
I have served as the leader of two platform-level operations teams (SMS, Quick Application), responsible for operating products with daily activity of over 100 million and annual revenue of over 100 million, and responsible for the interviewing and management of the operations team.
Logo of Alibaba Group.

Platform operation

Alibaba Group

Dec 2016 ~ Jul 2019
2 yrs 8 mos
Guangzhou, Guangdong Province, China
The initial operation employees of the content distribution platform will participate in its development from 0 to 1, involving the construction of the platform's full chain business, with the core centered around the B-side platform operation.
Logo of 知乎.

Platform operation

知乎

Jul 2015 ~ Oct 2015
4 mos
Haidian Neighborhood, Haidian District, Beijing, China, 100086
Responsible for the operation and maintenance of the platform community, handling relevant user feedback and complaints, and formulating and optimizing data-based anti-cheating strategies.
Logo of JD.COM.

Service Operations Manager

JD.COM

Jan 2015 ~ Mar 2015
3 mos
Chengdu, Sichuan, China
Internship during the winter vacation of my senior year, learning and understanding the entire process and specifications of JD.com’s online customer service, and actually participating in business wiring. During the period, I took turns to understand the situation of each link, proposed optimization points, and promoted solutions.
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Operations Manager

Baidu, Inc.

Jul 2014 ~ Aug 2014
2 mos
WC7P+5XF, Guang Hua Lu, 建外大街 Chao Yang Qu, Bei Jing Shi, China, 100005
Summer internship during junior year, responsible for optimizing short video search content results, splitting result tabs for high-frequency queries, and improving click-through rates and access effects.
Logo of China Youth Daily.

Operations Assistant

China Youth Daily

Jul 2013 ~ Aug 2013
2 mos
WC7P+5XF, Guang Hua Lu, 建外大街 Chao Yang Qu, Bei Jing Shi, China, 100005
Summer internship during the sophomore year, mainly assisting in following up the daily operations of the products of the campus new media project "Qingmei", and docking with the operations of other universities across the country

News Reporter

SIchuan mianyang anxian TV

Jul 2012 ~ Aug 2012
2 mos
Mianyang, Sichuan, China
During my freshman summer internship, I worked as a current affairs news reporter at a county-level TV station in An County, Mianyang City, Sichuan Province.

Educations

Logo of University of Malaya.

University of Malaya

Master’s Degree
Information Technology education

2024 -
Description
QS Top100 school
Logo of Southwest University of Science and Technology.

Southwest University of Science and Technology

Bachelor’s Degree
Broadcasting & Television Journalism

2011 - 2015
Activities and societies
on the way
Description
on the way