Avatar of Nicole Hou.

Nicole Hou

Ground Staff
Currently based in Taipei, Airline industry for over 5 years. Been studied at EWHA University Language Center for 1 year and got level 6 for the test of proficiency in Korean. Interested in marketing and customer service areas. Being enthusiastic team player and willing to accept new challenge.
Logo of 中華航空公司 China Airlines.
中華航空公司 China Airlines
Logo of NATIONAL TAIPEI UNIVERSITY.
NATIONAL TAIPEI UNIVERSITY
Taipei, 台灣

Languages

Chinese
Native or Bilingual
English
Professional
Korean
Professional

Work experiences

Logo of 中華航空公司 China Airlines.

Airport Ground Crew

中華航空公司 China Airlines

Feb 2016 ~ Present
As a team of China Airlines and Emirates ground crew.We are responsible for administrative duties and communication with passengers from all over the world. -Include welcoming passengers, providing information, assisting passengers, checking in luggage, taking reservations, and selling tickets. -VIP lounge counter services. -To promptly resolve passenger queries and ensure that all passengers are satisfied. [Skills] -Great communication skills.(Chinese/English/Korean) -Ability to work in a highly dynamic environment. -Highly collaborative, roll-up-your-sleeves attitude, not afraid to work independently when required. -Adaptable to new technologies, quick learner

Educations

Logo of NATIONAL TAIPEI UNIVERSITY.

NATIONAL TAIPEI UNIVERSITY

High School Diploma
Recreational and Sport Management

2009 - 2013
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