Avatar of I Chin Ho.

I Chin Ho

Warehouse and Logistics Manager
I am with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products & services. Strong logistics background with local / international experience and full supply chain exposure. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate an individual and team level.
Lotus Pharmaceutical Co., Ltd.
Fu Jen Catholic University
Taipei City, Taiwan

Skills

Supply planning : inventory management
SLOB/excess reduction
inventory projection
Contract Negotiation
Problem Solving
Vendor Management
eSourcing / Sourcing
Project Management
Warehouse Management
Customer Service
Staff development and motivation & efficiency improvement
SAP (ECC
EWM
APO)
GMP
GDP
ISO 9001
Process Improvement

Languages

English
Native or Bilingual
Chinese
Native or Bilingual

Work experiences

Warehouse and Logistics Manager

Lotus Pharmaceutical Co., Ltd.

Jun 2021 ~ Present
Achievements: -Lowered WH findings from 5 finding to 1 minor finding for 1 Client Audit and TFDA Audit through negotiation with auditors. Responsibilities: -Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. -Provide corporate oversight of inbound and outbound shipments - Initiates, participates, and contributes to the development and implementation of continuous improvement culture and projects. -Ensures adequate SOPs, practices, and systems governing all materials movements and warehouse operations are in place while supporting the use of FEFO inventory management and ensuring compliance with cGMP and GDP. -Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. -Handles a team of 18 people.

Clinical Trial Management – Operations Manager

Zuellig Pharma

Feb 2020 ~ Jun 2021
1 yr 5 mos
Achievements: -Used GMP and GPD knowledge to designed new warehouse layout with compliance to GMP/GDP/ISO 9001. -Relocated to Beijing, China and act as pioneer to set up new company and warehouse covering all aspects of company, including HR, Admin, Finance, IT and Operation. Created Policies and procedures to set up a new GxP Compliant operation. -Obtained BSI certification for GMP & GDP in December in 1 submission. -Used MIS and past SAP knowledge to design and implement ECC and EWM module of SAP. -Completed 13 clients (both on-line and on site) with no critical or major findings from January 2021 to May 2021. Responsibilities: -New vendors sourcing and selection for new operation. -Ensure operation is compliant with GMP & GDP standards. -Handles a team of 8 people.

Clinical Trial Management – Operations Manager

Zuellig Pharma Inc.

Jun 2018 ~ Feb 2020
1 yr 9 mos
Achievements: -Used GxP knowledge to decreased Operational CAPA in 2019 Q4 by 50% versus pervious year by improving operational process and restructure all Operational SOP. -Improved inventory accuracy to 95% by switching weekly cycle count from annual stock count. -Selected and trained to be Internal Audit team to audit internal functions. -Selected as Non-QA expert to promote and enhance Quality Standards. Responsibilities: -Report directly to Head of CTM, Depot Manager for Taiwan Depot, provide direct leadership to a headcount of 8 employees. Work closely with other Depot around the Globe and different business units with Zuellig Pharma while overseeing daily activities to ensure business operate in an efficient with quality standards -Restructure all Operational SOP and provide training to employees to ensure a quality operation -Annual budget planning and execution. -Handles a team of 8 people.

Purchasing Supervisor

Eurofins Panlabs Taiwan, LTD

Nov 2016 ~ Jun 2018
1 yr 8 mos
Achievements: -Headed the relocation project and achieve a saving of EUR 444K: -Rental saving EUR 407K( EUR 1330K for 10 years) -Architect design fee saving EUR 18K -PMP fee saving EUR 19K -Restructure purchasing operation and policy to ensure alignment with Global policy Responsibilities: -Head of Purchasing department, manages daily purchasing and category management -Coordinates with Global category manager to ensure the category purchasing strategy is aligned. -Contract Management -New item sourcing -Handles a team of 2 people.

Supply and Inventory Supervisor

B. Braun Group

Aug 2015 ~ Nov 2016
1 yr 4 mos
Achievements: -Assisted the launch of 4PL operation, smoothen daily operation process by setting process flows Responsibilities: -Manage supply and demand for total company product list, more than 1500 skus with more than 7 manufacturing plants -Liaise with plant to ensure on time production and delivery of products. - Hosts monthly S&OP with marketing to align on forecast setting and plan/set action plan on slob items - Managed and coordinated with 4PL distributor to ensure smooth order to delivery - Reconcile inventory gap between warehouse and SAP - Follow up on shipment and manage import /export customs clearance.

Senior Supply Chain Specialist

Johnson & Johnson

Mar 2011 ~ Aug 2015
4 yrs 6 mos
Achievements: - Coordinate cross functional team to lower sales impact from US$294K to an actual sales lost of US$25K, for OOS for new product. Shorten time of OOS from 1 month to a week. - Headed as a local project leader for PX Mart shipper barcode change by working with plant planners across Asia and reduce rework cost by 50%. - Selected as Super User to head the setup and launch of APO and the interface with SAP. Responsibilities: - Managed supply and demand for Johnson’s Baby and Neutrogena by leading the local S&OP meeting with sale and marketing to set up target demand base on promotions and past trend. Work with Asia plant planners to ensure on-time delivery of supplies and proper inventory level. - Managed 3PL for repacking or relabeling process while ensuring compliance to Q&C or RA requirements and meet promotion deadlines. - Managed annual packaging materials pricing review.

Procurement Specialist

Merck Sharp & Dohme (IA)

Apr 2007 ~ Mar 2011
4 yrs 0 mos
Achievements: - conducted all eAuction for Taiwan from 2010~2011 achieved a saving of US$228.3k - achieved 42% more saving than the yearly target of US$300k for 2010 Responsibilities: - Controlling the purchase and supply of all procured items and services - Negotiating price and terms of products or services with suppliers - Establish terms, pricing, quality requirements, delivery and contracts - Adhering to all company policies with particular regard to accounting procedures - Administering the online purchasing systems - Making recommendations & advising senior management saving opportunities in spending categories - Manage vendor relationships and building effective supply chain partnerships - Spend categories include: market research, printers, gimmicks, facilities, telecom - Participated in the launch of SAP, act as trainer for the MM module.

Project Implementation Executive

DHL

Feb 2004 ~ Jan 2007
3 yrs 0 mos
Project Implementation Executive (Loreal Warehouse) Apr. 2006 – Jan. 2007 Customer Service Supervisor (Watsons’ Warehouse) Nov. 2004 – Apr. 2006 Customer Service (Dell Warehouse) Feb. 2004 – Oct. 2004 Achievements: - Assisted in warehouse migration plan making and execution, ensure stock transfer is accurate no discrepancy (for LOREAL warehouse implementation) - Lowered return discrepancies between DHL and Watsons by 3% Responsibilities: - Responsible for implementation of new warehouse construction, process handover and SOP creation. - Monitor actual expenditures figures against project budgets - Managed a team of 10 administrators for all data entry in a busy warehouse - Act as a single point of contact windows for special/urgent order from customer and coordinate across internal cross function team to ensure the task is fulfilled. - Prepares weekly KPI reports, eg return analysis, inventory analysis for management review - Handles a team of 10 customer service specialists.

Educations

Fu Jen Catholic University

Bachelor's Degree , Management of Information Science

1998 - 2002

International School of Manila

1986 - 1996
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