Responsible for ensuring the fulfillment of customers' orders on collaborated platforms. (mainly worked on Shopee) - Maintained 10+ business partnerships, including top 2 platforms(MOMO, Shopee) in TW. - Operated 7+ platforms, have brought 3000+ followers on Shopee store within 6 months and kept the store review consistently a 5/5. - Implemented promotions and activities, led to 22% growth MoM on Shopee store, and once increased Shopee Ad ROAS to 24. - Worked closely with other teams, participated in average 4 activities' banners design monthly. - Reviewed platforms' performance, reconciled and generated reports monthly, revamped warehouse manage process and improved the efficiency by 200%. - Managed Supported offline activities and documents translation. 1. 負責蝦皮賣場的維護，幫助粉絲數提升近3000人、賣場評價維持在5/5分 2. 蝦皮每月活動策劃與製圖，接手後業績成長率超過2倍 3. 蝦皮廣告操作與成效檢討，ROAS最高曾到24 4. 接洽、維繫 10家電商平台（含MOMO、誠品、媽咪愛等） 5. 各電商平台銷售至對帳，優化倉庫管理流程，提升200%效率 6. 跨部門溝通，每月和設計部生產 4+ 張平台廣告圖 7. 庫存管理及盤點，線下活動、翻譯協助

- Assist with orders, refunds or exchanges from Klook, KKday and other international platforms. - Ascertain problems from international clients with Chinese, English and Korean. 1. 整理來自各大網站（Klook, kkday, tripadvisor等）的訂單 2. 利用 Excel 整理訂單明細和顧客資料 3. 用英文或韓文接聽電話並解決客人詢問事項

- Interviewed the 3+ directors with English and Chinese. - Wrote and organized website published articles. 在國際短片節期間 1. 採訪來自德、韓、馬來西亞的入圍導演 2. 擬定採訪稿、整理撰寫報導 3. 協助拍攝採訪過程（含紀錄和攝影） 4. 參與展前「兒童評審工作坊」 為期五天之訓練

- Organized and kept track of event schedule during 6 months. - Supervised a teams of 50 including coordinating with their schedules and evaluating productivities. - Directed a 30-minutes musical, collaborated with performers to achieve a desired show. - Gathered ideas and smoothed negotiations. - Assisted to record sounds and edited. 在大一期間同時擔任總召及導演職位 - 在半年內領導約50人，規劃活動流程、掌握進度及協調各組溝通。 - 指導演員演一齣30分鐘的音樂劇，指導拍攝演員宣傳照和活動海報，及錄製音檔。