• Lead a content coordination team. Coaching +500 of freelancer writers and editors. • Supurvising content productions of +2000 book summaries Wajeez app. • Coordinate all the writing processes from writing the content to upload it. • Built an automation system to organize the tasks by determining the status about summaries, deadlines, approval from editors and performance KPIs to the writers and editors. • Built an automation system to define the performance of the writers and determine their weak and strength points to help them improve their writing skills. • Creating and improving writers' policies and building the content strategies. • Hiring professional Arab writers and editors from different countries. • Preparing writers’ salaries and the contracts for the new writers. • Scheduling the daily summaries for the users. • Selecting new books that fit our companys’ policy. • Work on new projects that will improve the content department.

• The first one who found the content department, by creating writing and editing policies, and building strategies to rich the creation of the best Arabic content on Wajeez. • Managing the content production, hiring and coaching the writers and editors. • Making sure that the work is ready on deadlines. • Signing the contracts with the writers and proofreaders. And preparing their salaries. • Preparing monthly reports for the CEO about the content production. • Searching for the best books to work on. • Coordinating the process of production between writers and editors. • Updating the writing and editing policies according to the users needs. • Train the writers and editors to adhere to Wajeez App policies and regulations.

• Communicating with the customers and following up their shipments and requests. • Communicating with the Arac publishers to check the available books for purchase. And add the chosen books to the website. • Organizing books list with all the information the customers needs, then preparing and uploading them to the website. • Searching for new books from the market. • Following the daily transactions, responding the customers emails, and their requests on Zendex.

• Stay updated with all the company’s products and services. • Reaching out customers in a professional manner. • Establishing, developing, and maintaining positive long-term relationships with customers. • Presenting the company products and services to customers in a favourable and structured way. • Negotiating prices, delivery, and other details with customers. • Representing the company at events and trade shows. • Monitoring the progress of current orders. • Communicate and work with schools, universities, educational institutions, and companies in Jordan, Saudi Arabia, USA and Canada. • Searching for the best books according to the required categories, and preparing lists of books prices for clients. • Participate in tenders with other companies. And prepare the pricing lists and invoices for them.

• Analyzing network security and current infrastructure to assess areas that needs improvement and find solutions. • Completed in-depth reviews of market conditions and customer preferences for [Salma app] product. • Conducted research to analyze customers' behaviour, including preferences, trends and purchasing habits. • Identified appropriate marketing channels and target customers for campaigns. • Performing the necessary analysis of the most read articles based on the readers and geographic areas. • Creating books from the articles on the websites based on the user's interests, such as children books, women books, and religious books.

• Plan, implement, administer, coordinate, monitor and evaluate the specific functions, services, programs and activities of the Advising and Career Services Center. • Developing and modifying programs and services in accordance with institutional objectives and Writers’ needs. • Coordinate the efforts of the individuals involved in the Coachers advising process. And explain the advising process to the Team leaders. Provide advice and assistance to other faculty. • organizing the writers workshop. • Keep abreast of current developments in the fields of Advising and Career Services. • Determining the articles prices. • Create the writers and proofreaders contracts. • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies. • Established positive working relationships with colleagues, managers and customers through regular communication and effective anticipation. • Communicating with the content department managers, and discussing the problems they are facing, along with reaching the possible solutions.

• Preparing and creating images related to the content presented to the user. • Follow up on updating the designs of the images that appear to the users. • Search for suitable images for articles, that are allowed for the commercial.

• Working with the researchers and innovation team in carrying out special research to find new products for the company. • Doing studies related to finding new markets. • Share creative ideas related to the new products of the company.

• Carrying out special campaigns for the company, and working on promoting its products in local regions, such as local companies, institutions and public places. • Participate in the company's campaigns and marketing offers. • Provide details of the company's offers and subscriptions.