Avatar of Jen Merchant.

Jen Merchant

Director of Corporate & Operations
Experienced Senior Project Lead with a demonstrated history of working in the fundraising industry. Skilled in Nonprofit Organizations, Event Management and Social Media.
Wishlist Foundation
University of Phoenix
Rockport, MA, USA

Skills

Creative
Project Management
Event Management
Event Planning
Social Media
Fundraising

Work experiences

Director of Corporate & Operations

Wishlist Foundation

Feb 2020 ~ Nov 2021
1 yr 10 mos
Assisted with the development and implementation of operational plans Created and maintained operational reports Developed and implemented policies and procedures Managed day-to-day operations

Social Media Manager

Wishlist Foundation

Apr 2018 ~ Nov 2021
3 yrs 8 mos
Ideated and executed campaigns Grew presence organically by 75% Wrote engaging copy for posts Researched and identified new platforms to target audience segments not being reached Monitored social media channels for mentions of the brand Designed, built, and maintained marketing campaigns on all channels

Senior Project Leader

Wishlist Foundation

Sep 2014 ~ Nov 2021
7 yrs 3 mos
For #CauseTheWave Pearl Jam Fan Movement: Dedicated to raising awareness through various social media platforms and raising funds through numerous fundraisers benefiting EB Research Partnership Manage communications through media relations and social media accounts Help build positive relations within the EB community Ultimately support Jill & Eddie Vedder's collective philanthropic efforts to assist in helping to find a cure for Epidermolysis Bullosa

Assistant Director of Corporate & Operations

Wishlist Foundation

Sep 2018 ~ Feb 2020
1 yr 6 mos
Developed team communications and information for staff meetings Established policies that promote company culture and vision Monitored social media and online sources for industry trends

Membership Coordinator

Wishlist Foundation

Jan 2014 ~ Sep 2018
4 yrs 9 mos
Oversaw recruitment of new members and retention of existing members Wrote and distributed monthly newsletters to members Assisted with planning and execution of membership events Maintained accurate records of membership data Established quarterly newsletter (MailChimp) with member-only perks Tripled annual memberships

Educations

University of Phoenix

Associate of Arts-AA , Psychology

2007 - 2009

Londonderry Senior High School

High School Diploma
High School DIPLOMA

1989 - 1991

Licenses & Certifications

Social Media Marketing

HubSpot

Issued Aug 2020
No expiration

Online Marketing Foundations

LinkedIn

Issued Jul 2020
No expiration
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