Avatar of Jennifer W. Johnson.

Jennifer W. Johnson

Meticulous, efficient, energetic and optimistic with over 15 years professional management and customer service skills. eager to boost Guardian Storage in becoming a market leader through proven customer support skills. grew the number of new contracts by 30% a year. Optimized office spending and saved over 50,000 per year.
Fort Collins Dodge Chrysler Jeep
Adams State college
Fort Collins, CO, USA

Skills

Word
Multi-task & Handle High-volume Workloads
Excel
Adobe Acrobat DC

Languages

English
Fluent

Work experiences

Service Manager

Fort Collins Dodge Chrysler Jeep

Aug 2018 ~ May 2021
2 yrs 10 mos
Developing and implementing service standards and procedures for the service department. Setting up and maintaining the service desk. Supervising other members of the service team. Maintaining customer relationships and improving response and delivery times. Resolving customer complaints. Creating and presenting regular reports to senior management. Provide customers with all pertinent information about the service needs of their vehicle.

Catering Manager

Nordy's BBQ and Grille

Jul 2010 ~ Jul 2018
8 yrs 1 mo
Gathering customer requirements, Planning Food and beverage menus considering clients' special requests, determining requirements in ingredients and setting portions, schedule staff shifts, Train waitstaff and kitchen personnel, report expenses, manage stock and place orders as needed, ensure compliance with health and safety regulations, arrange food tastings for potential customers, excellent organizational and time management skills, flexible, ultimately I was to ensure that things ran smoothly and efficiently to help create and increase clientele.

Resource Manager

Rocky Mountain Records Managers

Oct 2006 ~ Jul 2011
4 yrs 10 mos
Resource planning and Allocation. Assigning people to projects based on their skills, previous experience, availability, or project budget. Capacity Planning. Make sure that organizations resources have enough capacity to deliver upcoming projects. supporting project managers in ongoing resources management efforts. Spot problems : employee overutilization, uneven workload, or overtime. Hiring new employees. Knowing the requirements of each project and hiring employees with the appropriate qualifications. Some payroll, employee benefits and training. I would collaborate with multiple teams within the organization.

Educations

Adams State college

Other
English 101, 102, Business Management

2009 - 2011
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