-Analyzed and solved over 1000 worldwide app developers' troubles & questions with an in-depth consultation and efficient communication skill. -Rated as Top Performer in the team while achieving a 130% of closure rate goal on an average monthly basis. -Implemented case-handling techniques that optimized overall work efficiency by 25%. -Delivered a satisfactory and thorough platform experience for over 1000 global clients.

-Chaired the cross-industry collaboration with beverage brands and produced business proposal COLLAGEN+.

Business Development -Successfully closed a USD 3000-worth case by creating a proposal based on Shopify website mockup. -Hosted and coordinated 30+ conference calls with worldwide influencers, fashion magazines, and tailor shops for collaborations with negotiation skills and partnership proposals. -Conducted 40+ backlink campaigns with a minimum budget, increased the website's traffic by 15%. -Built up 40% of the company's total new business relationships every month with cold calling and consistent reach-outs. CSR Project Leader -Headed the education CSR project and collaborated with Taiwan’s universities, produced 150-page research and an industry-academy proposal. Digital Marketing -Copywrote 7+ guest posts with word-to-word SEO to build brand awareness; designed 5+ email templates to target the specific niche and retain customers. -Boosted official Pinterest's repin rate by 300% with weekly keyword updates and competitor analysis, topped the Top 3 best-performing boards for 3 months in a row. -Enhanced the conversion rate of the weekly email campaigns by 2% with A/B testing; escalated the open rate of abandoned checkout email campaign flow by 10% with plain-text emails. -Increased official website's organic traffic by 15% with monthly SEO research and retargeting.

-Proposed and produced 10+ corporate brand videos under minimum system requirements and footage with Adobe Premiere Pro and After Effects. -Participated in 3 major medicine forums as the event photographer, shot over 1000+ photos for future marketing promotion. -Assisted 5 marketing proposals for both China and Taiwan's clients to help clients better understand our services via videos and graphics.

-Advanced Facebook and Instagram's traffic by 50% with designing the copy and storyboards for official IP's marketing, including the "Comic" and "Meme" series. -Formulated the "Hashtag Picking" system with 70+ discerning hashtags for diverse posts. -Analyzed 10 major social media marketing strategies of competitors in the gaming industry.