Training non-IT staff on Power BI, and being a consultant. Improved 50% of the rate of commercial invoices providing by establishing a Power BI dashboard for sales. Created a Power BI dashboard for analyzing digitalization projects, and made the project managers keep track of their progress. Created a Power BI dashboard to monitor the activity of the customer who is the first-time buyer in DHL. Replaced the paper work in GEMBA walk by using Microsoft Form, Power Automate, Power Apps, and Power BI. Decreased 50% of the login time on the payroll system by establishing the Signal Sign On with Azure AD. Reduced 30% of time integrating the file links in Sharepoint by Power BI dashboard.

Decreased 30% of server crash by establishing the alert system for network and servers. Collaborated with infrastructure team to migrate from Unix to Linux. Being the bridge of communication between network and developer team in the project of BIG-IP LTM (Local Traffic Manager) upgrade. Managed the middleware of EDI (Electronic Data Interchange) and ETL (Extract Transform Load). Advanced the transaction efficiency of B2B system by 50% by establishing the alert mechanism and data cleaning function. Collaborated with the developer teams and clients to troubleshoot the connection of B2B systems. Reduced the running time of BI (Business Intelligence) modules twice than before in ETL software by analyzing the bottleneck of BI process. Achieved the cost reduction of 30% by systematizing the management of digital certificates.

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