Avatar of Laouar.

Laouar

Customer service advisor
Creative professional with extensive project experience from concept to development. Talents include handmade objects of interior decorations and interior architecture. Talented telemarketer with a strong background in telecommunication Experienced seller with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Working in different sectors enabled me to be more adaptable, creative, dynamic and multitasked- oriented Authorized to work in the US for any employer
Target store
Community college of Philadelphia
Philadelphia, PA 19149, USA

Skills

Word
PowerPoint
Excel
Matlab
C
excel

Languages

Arabic
Native or Bilingual
Spanish
Beginner
French
Native or Bilingual
English
Native or Bilingual

Work experiences

Stylist Consultant

Target store

Sep 2019 ~ Dec 2019
4 mos
Welcoming the guests Providing the customers the directions of each area or product they are looking for Helping the customers to find the right product by interacting with them and asking questions Making the clothing area neat and appealing for customers for each style size or trademark Advising people when looking for specified item or clothing.

Call center advisor

Logisticare

Aug 2017 ~ Aug 2019
2 yrs 1 mo
Answering to all incoming or outcoming calls Providing quick solutions : exceptional customer service Being understanding and comprehensive to each technical case Realising the goals by Generating sales Resolving issues related to web administration or networking by asking the customers targueted questions through a questioning process. Technical and administrative assistance Setting appointments with specialized technicians for new installation or maintenance Sale retention Using different telemarketing platform for sending emails or messages to customers for retention purposes. Winning potential client's who can highlights the products of the company such as internet boxes or Cable Subscription.

Home Stager

Handmaking Interior

Jan 2017 ~ May 2017
5 mos
Organizing stages by objects and making them appealing for a sale purpose Making each stage appealing and each object unique and original Customer service

Saleswoman

IKEA

Oct 2014 ~ Dec 2016
2 yrs 3 mos
Sale representative for decorative objects and artistic paintings

Cosmetics seller

IKEA

Jun 2014 ~ Sep 2014
4 mos
Forever - Denver, CO June 2014 to September 2014 Customer representative for a cosmetic trademark Selling biocosmetics Make up, soap, creme Door to door selling Advertisment for new products.

Educations

Community college of Philadelphia

Associate’s Degree
Cybersecurity

2020 - 2021

University of Science and Technology

Non-Degree Program (e.g. Coursera certificate)
Bachelor in Major in electrical engineering

2011 - 2015

Lycée Alexandre Dumas

High School Diploma
High School Diploma

2008 - 2011
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