Lisa Hergenrader
Senior Corporate Travel Consultant
Travel Industry Professional Specializing in Group & Corporate Travel Consultation
An organized professional combining nearly 28 years of Group and Corporate Travel experience. Comforable in providing domestic and international coordination for Senior Managers & Executives, Professional & Collegiate Athletes, VIP's and high profile clientele. An affective travel consultant with excellent interpersonal and communication skills, strong organized travel planning and Go-To qualities.
Successful in meeting and exceeding goals, identifying and averting travel issues while consistently maintaining alliances and business partnering relationships. A flexible employee possessing the ability to work under high pressure and stressful situations.
Specifically trained and skilled in :
On-site management
Group and Corporate Meetings & Events
Complex Domestic & International Travel Requests
Profile maintenance
Apollo, Sabre, Worldspan, Amadeus
Cliqbooks, Concur
BCD Meetings & Events (Sabre, Concur & Cliqbooks)
SST, Seattle School of Travel
Santa Clara, CA 95054, USA
Skills
Languages
English
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Native or Bilingual
Work experiences
Senior Group Travel Consultant
BCD Meetings & Events (Sabre, Concur & Cliqbooks)
Feb 2017 ~ Mar 2021
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4 yrs 2 mosDedicated Group Air/HCP Agent for Takeda Pharmaceuticals. Provide air travel, hotel, car rentals/car service, meeting space. Process travel deviations to ensure travelers are compliant to their travel policy. Builds solid and confidential business relationships with client's VIP employees and patients.
Maintain client profiles and their family members when applicable, ensuring special requests and reward program information such as frequent flyer/hotel stay are included.
Senior Corporate Travel Consultant
Santa Barbara Travel Bureau (Apollo & Sabre)
Feb 2016 ~ Jan 2017
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1 yr 0 mosDedicated Senior Consultant for MVP Sports Group; Major League Baseball (MLB); Westmont College and Loyola Marymount University. Providing individual and group travel arrangements for sports agents and their recruitment team; Collegiate Academics Athletics for professors, coaching staff and athletes.
Senior Corporate Travel Consultant
Adelman Travel Group (Sabre)
May 2014 ~ Mar 2015
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11 mosDedicated Senior Consultant for Houlihan Lokey, Inc.
Provided travel arrangements for Management, Directors and VIP's for a "High Touch", fast paced account. Worked within a small team environment to generate $10 million in travel revenue sales.
Stanford Athletics Team Travel Coordinator
Shorts Travel Mgmt (Apollo, Cliqbooks & Concur)
Aug 2010 ~ Jun 2013
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2 yrs 11 mosStanford University Athletics, Stanford, CA
On-Site Group Travel Coordinator for Stanford Athletics: Providing individual and group travel arrangements for the Stanford University Board of Directors, Athletics Director, Coaching & Recruiting Staff, Team Athletes and high profile alumni. Conduct Cliqbooks and Concur training for Coaching and Administrative Staff. Worked within a team environment to generate $8.5 million in annual travel revenue sales.
Senior Travel Consultant
Carlson Wagonlit Travel, Inc (Apollo & Sabre)
Aug 2002 ~ Jan 2009
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6 yrs 6 mos* Received numerous promotions and job titles throughout career at Carlson Wagonlit *
Onsite at Brocade Communications: Provided VIP travel arrangements for all C-level management. Coordinated all Group, Presidents Club and Executive travel requests with an anticipatory approach.
Multiple Corporate Accounts: Requested by Carlson Wagonlit Regional Managers to handle critical needs accounts (Yahoo, Inc., Cadence Design Systems, Inc., Gilead Sciences, Inc., and Altera Corporation). These were dynamic, client-specific accounts requiring an experienced agent with proven worldwide travel, interpersonal and client awareness skills.
Educations
SST, Seattle School of Travel
Other・
1992 - 1993
Description
Travel Management; Travel and Tourism
