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Toyota Motor Europe - Customer Portal

Agile Coach and Scrum Master on an Enterprise level for various teams within a Scaled Agile approach.

Maarten Van den Bergh

Certified SAFe® 5 Scrum Master

Scaled Agile, Inc.

Professional Scrum Master I

Scrum.org

My name is Maarten Van den Bergh and I am a dedicated Agile Coach eager to grow both myself and the people around me. I strive to optimise the performance of teams by finding practical implementations of theoretical agile models and techniques together with my team members. Promoting a culture of Continuous Improvement and Experimentation.

KHLeuven

Inetum-Realdolmen

Scrum Master

Toyota Motor Europe offers a combination of various B2C and B2B IT solutions to the European markets for both the Toyota and Lexus brand which are then configured and used by said markets to best fulfil the needs of their customers. Most relevant are the main website and the mobile app.

For this project our scope was mainly focused on bringing new value to the Customer Portal part of the website but also included various integration- and other enabler work for other parts of the website or the mobile app.

Overall context
- Complex business landscape where requirements of end-customers(+millions), markets (+40), TME, and business initiatives need to be translated into a well defined, prioritised backlog that can efficiently be delivered and maintained by the Delivery teams.
- Complex political landscape where different Toyota organisations, business units and contractors need to work together in a seamless way.
- Complex application landscape where various systems need to be aligned and integrated.
- Complex governance landscape where we have 7 Scrum Teams that bring new value to applications but also maintain business value in Production support.

Brussel, België

Leuven, België

Analyst/Developer in a Scrum team specialised in custom development.

Heverlee, 3001 Leuven, België

GFI BeLux

Analyst / Developer

I developed a responsive, mobile-first web application to fill in timesheets. The goal was to make it easier and faster for employees of the company to fill in their timesheets by providing a lightweight, portable alternative application that lives next to the more advanced existing application. Using the same backend. 

A couple of things required for this project were: 
- UX/UI design
- User research (questioning and testing)
- Development in JQuery Mobile

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