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Frank Chen
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Software Product Manager
Product lead experienced in business strategy development, ecosystem development and product management. Leading teams explore requirements, design UI/UX , manage projects and plan go-to-market strategy for SaaS products.
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17LIVE
National Central University
Taipei City, 台灣

Skills

Word
html
css
javascript
excel
powerpoint
Google Sheets
Google Slides
whimsical
C++
C
JAVA
Sketch
Google Data Studio
Draw.io
Figma
SQL
Python
Google Analytics
Postman
Jupyter Notebook

Languages

English
Fluent
Chinese
Fluent
Japanese
Intermediate

Work experiences

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Staff Project Manager

17LIVE
Full-time

Mar 2023 ~ Present
Taipei City, Taiwan
-Responsible for prioritizing feature backlogs to ensure continuous product development aligned with product blueprint. -Conduct resource planning to ensure effective alignment with product blueprint, considering team members' skills and availability. -Manage project development process using scrum methodology to ensure quantifiable goals are achieved within short timeframes. -Lead teams as scrum master to refine and optimize the process from planning to release for enhancing team efficiency, facing challenges and adapting to changes promptly.

Product Lead

PIMQ(智影顧問)
Full-time

Sep 2021 ~ Sep 2022
1 yr 1 mo
Taipei City, Taiwan
-Plan the product roadmap and complete to long term support version for SaaS product. -Plan the strategy of the product development and align business expansion with stakeholders. -Lead product team includes PMs/product designer to design features in the business-oriented and user-oriented angles.
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Software Product Manager

Gogoro
Full-time

Apr 2018 ~ Sep 2021
3 yrs 6 mos
Taipei City, Taiwan
- Plan the roadmap of new product, business strategy and manage the product development cycle. - Plan oversea business expansion and integrate energy solutions with partners. - Plan and improve customer journey in the swapping experience of energy products include APP/Swap Stations/Batteries. - Analyze data of user, batteries, swap stations for pivoting sustaining and innovating features
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Software Product Manager

HTC

Sep 2017 ~ Feb 2018
6 mos
Taipei City, Taiwan
- Manage the product and plan software features on VR devices and mobile phone. - Control software development and integration and make it to mass production.
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APP Product Manager

Mattel Inc

Jun 2014 ~ Feb 2017
2 yrs 9 mos
Taipei City, Taiwan
- Plan the MRD and PRD of APPs on the tablets with stakeholders of headquarter in LA. - Manage the project schedule, manage the risk and the business expectations with all relevant stakeholders - Planning product roadmap and strategy on fitness products - Coordinate with vendors of 3rd party to define API document and tune the performance to mass product -Lead a team of project PMs and QAs for project management cycle.
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APP Developer

Quanta

Jun 2011 ~ Jun 2014
3 yrs 1 mo
- Coordinate cross function teams to consolidate design spec - Implement mobile applications and tuning performance between framework and upper application level - Integrate 3rd party library and define API interface to complete the software features. - Lead teams and manage product development to mass production.
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Engineer

ZyXEL

Aug 2010 ~ Mar 2011
8 mos
- Develop software Protocol and DSP integration - Communicate with customer and solve issues across function teams to figure out the root cause

Educations

National Central University

Master Degree

2008 - 2010

Tatung University

Bachelor Degree

2001 - 2005